ForexMart won’t process my withdrawal

I have just attempted to invite the company to the thread... let’s see what they say about it
 
invite-opc.png
The OP has invited the company to this discussion on Apr 14, 2020 at 3:04 AM
 
I sent an email to them yesterday just to see what they say.... I was surprised to get a response today. Thought it will take another week as usual to get a reply.
They told me the rate used was that of the day the transfer was made and not of the day the withdrawal was requested. (I think they have now realized how stupid it was to give such reason of using a rate of a week ago to process a payment)

I have attached the mail I sent to them
I have also attached their response which contradicts the answer they gave me a week ago.
I have also attached the answer they gave a week ago.
 

Attachments

  • 21B0CCF3-295E-42E4-B490-52B2AA213013.png
    21B0CCF3-295E-42E4-B490-52B2AA213013.png
    528.3 KB · Views: 0
  • 3DAD5EAB-1EA3-4542-83AA-ADD26DA3A2DA.png
    3DAD5EAB-1EA3-4542-83AA-ADD26DA3A2DA.png
    604.3 KB · Views: 0
  • D8FB275F-62F5-4F24-BE0F-F54417CDCB31.png
    D8FB275F-62F5-4F24-BE0F-F54417CDCB31.png
    427 KB · Views: 0
Since they said they used the rate of the day they made the transfer... I replied and told them their answer contradicts what I was told initially plus I emphasize on why my payment wasn’t complete as BTC was even on the rise that day and in my Favour... meaning that I would have even received more (my actual money and more).

I am livid I got a reply in 10mins.
But they will always come up with a cock and bull.
This time their response again contradicts the reply they told me barely 10mins ago.

now they saying they used MT4 exchange rate of the day the request was made to process the payment that was done a week after... what a joke!

I have attached the response.
 

Attachments

  • 7515233E-49C1-4BFB-87F4-D11564383A8E.png
    7515233E-49C1-4BFB-87F4-D11564383A8E.png
    415.9 KB · Views: 1
Back
Top