If you don't mind, can you upload a screenshot of any pending withdrawals.At the moment the new withdrawal is still pending so, if they fulfill a max 1k request per day, in 1-2 weeks....means that the limit is 1k each 1-2 weeks.
In short, they are going to scam us. Any update from representative?
And also save your acct history (complete acct history). You may need this later.
@Mark Miller (FortFS) i hope these comments are constructive enough for the situayion the OP is dealing with.