Fortrade issue. My trade experience or inexperience...

Selmir

Private
Hello, i don't know lot about trading on forex but i got into it and quickly everything in my life got really messed up. I was like is this one real opportunity and if i now say no maybe i'll never get another oportunity like this.
But now i know that i never should trust and do everything that someone is telling you no matter how it sounds. First time i was in trading it was couple years ago in fxlider company very shortly i was having bad experience and i get out in time. I opened TP account and start with small investments which i not completly have made it to get back. it wasn't too much so I just left it and said to close my account and not call me again. But seems they didn't close my account. And they contacted me in beginning of this year. David Knežević Senior Account Menager Fortrade company. All communication was with him and he is one very persuasive man. He called me many times and he explain that they are nothing like fxlider and that their clients have big profits and that they get valid counseling and everything reports even whatsapp number to always be in contact normally he promised lot and in beginning immediately said that if you have bigger investment you will have security and bigger profit. He said if you have investment of 10.000 euro you can with much more security do trading with 1.00 lot and that is all i learned about money management.
So i start with investments 1000€ then 800€ more he gave me some tips on aurora cannabis company and i got some profits. Than he start to ask me to invest more always invest more reinforce your account he wanted that 10000€ and more like he was on something big and I could profit there. And i trust it him, i transferred all my savings on my TP account about of 10.000 eur in mean time i made some profit whit aurora canabis company and i had some confidenc in him and evrething. I had then in about 10.000€ my savings on account, but still it wasn't enough so i askd him if i would borrowed more he assured me like it will be payed of.
So after this i had 14.800 € my investment and 2.200€ profit we made 17.000€ in total.And then he counseled to start on crude oil. He send me reports crude oil have up standard and it will continue to grow he explecitly said never to do sell just buy, crude oil is and will only grow. And with that in mind and that if i have 10.000 € on account i can with security buy position with 1.00 lot i started to open positions on crude oil. In that time i had 17.000€ so i was thinking i can go to 1.50 lot positions. And as I thought so i did. I opend 4 buy positions with very high prices of crude oil one on 66.235 price 0.20 lot other on 66.545 price 0.40 lot third on 63.515 price 0.60 lot and fourth on 63.015 price 0.30 lot.
And not long after that crude oil start to rapidly fall and two positions had to go in automatic stop loss and i lost 7.450€ third one i was forced to close to try to save anything and i lost more 4.500€ and den i was left with one last positin opend on 63.015 price 0.30 lot with balance of 5000€. in that time David did not respond to me he just called couple days after and said he was sick. After that he called couple times and after that in last month and so he didn't call or respond on email. So now i have one more buy position open with 63.015 price and 0.30 lot and 5000 balance, and i'm in -3000. I can't finance more my account i don't have no more anything left no information nothing. So if someone could halp me it will mean life for me..
 

4evermaat

2nd Lieutenant
@Selmir
1) what is the name of the company (broker)? Do you have a website link where you opened the account? Which division or country did you open the account with?

2) What country are you a resident of (when you opened the account)

3) Do you have an account statement showing when you made deposit/withdrawal/trades?

4) Do you have copies of the email or chat communication between you and the company?

Either screenshot image (png, jpg, pdf) or video screen recording (unlisted at youtube/vimeo/facebook) is ok.
 

Selmir

Private
@4evermaat
Thanks for responding.

1) Name of company is Fortrade, name of person i was in contact or broker or senior account menager as he said is David Knežević.
Website link where i opened account is https://www.fortrade.eu/ country Croatia
The state i'm from is Bosnia they are from Belgrade Serbia but they work on the whole Balkan i think.

2) The country i was resident on when i opened my account is Croatia. Because there is no Bosnia in offered.

3) Everything i do is through application MetaTrader 4 and on that application i have information and showing of deposit/withdrawal/trades.


4) I have only emails most of everything we did is through telephone calls.

He asked to work together through TeamViewer to halp. And they even have some complaints department which contacted me and ask me to sign some statement so that i understand risk. But before that David called and assure me that evrething is ok and that's just the procedure.

I'm now know that i was like pupped. And i'm afraid that i'm gone too far sunk too deep.
 

4evermaat

2nd Lieutenant
1) Name of company is Fortrade, name of person i was in contact or broker or senior account menager as he said is David Knežević.
Website link where i opened account is https://www.fortrade.eu/ country Croatia
It seems that your account is covered by UK FCA. At least according to their website and complaints procedure. Sometimes scam brokers like to pretend to be regulated in one place, but onboard clients in a different place.

But let's first see if we can resolve things here first on FPA forum first. Community-based results are often quicker and more efficient than the regulatory action.

3) Everything i do is through application MetaTrader 4 and on that application i have information and showing of deposit/withdrawal/trades.
You need to load the full account history on MT4. Right click and disable/uncheck "Auto-Arrange"

fpa mt4 account history right click to disable auto arrange.png

Widen the columns so that the order number, timestamps for exits and entries, and all prices show:

fpa mt4 account history all relevant columns showing clearly.png


Right click and select "View All History" :

fpa mt4 full account history generation steps.png
Then generate account statement "Save as report" or Save as Detailed Report".

Alternatively, you can also use screen recording software and record the statement like in this video example:

Make sure the mt4 terminal window is wide enough so that all column information shows.

4) I have only emails most of everything we did is through telephone calls.
Whatever emails you have may prove useful. Upload a screenshot of them. Block/blur out any sensitive information like your full email address, part of your name, etc.

I also recommend you install some call recording software on your cell phone, such as ACR unChained . This is mainly for your records, but will help you remember precise details about what happened during the calls.

And they even have some complaints department which contacted me and ask me to sign some statement so that i understand risk. But before that David called and assure me that evrething is ok and that's just the procedure.
Can you upload a copy of that risk statement here please?

----------------------------------

Also, when you upload these things, can you give us a short timeline of when the calls were placed? Together with the account statement, it will make a timeline that is concise and easier to understand what happened.

Thanks.

I'm now know that i was like pupped. And i'm afraid that i'm gone too far sunk too deep.
No, thank you for having the courage to come forward. At best, you can recover all of your funds. At worst, you can help a fellow trader avoid making similar mistakes.
 
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Selmir

Private
Thanks @4evermaat

This time it all started on beginning of this year after new year in january.
David called me many times and explain how this Fortrade company is very god and always take good care of their clients and it is nothing like Fxlider with whom meny me included had a bad experience. He always give me examples from his clients traiding with canabis companys and have big profits. He send me and some emails and reports. Which email screen shoots i leave in extension.
View attachment 43683 View attachment 43686 View attachment 43687 View attachment 43688 View attachment 43689 View attachment 43690 View attachment 43691 View attachment 43692 View attachment 43694 View attachment 43695
After this on 02.04.2019 i made my first 1000€ wire transfer and opend position on aurora cannabis company. All that with David using TemaViewer and doing It for me halping me.
Including wire transfer starting positions and everything in that time period we did like that every transfer.

He was always asking me to reinforce my account every time, especially when I would make some profit. It was like we can do it more make more, with even more security.
So after making some profit on aurora i made more transfers in next time period.

Frst 13.03.2019 800€, den 27.03.2019 500€,
but it always sounded like it wasn't enough so after that transers i decided to transfer all my savings.
So next two transfers were 6.500€ and 1.000€ on 04.03.2019, and i had about 10.000 € balance.

And in that time David introduce me in crude oil always was up standard from those days to time i lose most of he always assured me that is and will only grow. And in next time period i was only doing buy position on crude oil. I had some profits. David send me reports mails called me daily and still was frequently asking me to reinforce more and like he was preparing some next big thing and i will be included. But i already transferd all my savings. in attached Files in my next reply.
 

Selmir

Private
Thanks @4evermaat

This time it all started on beginning of this year after new year in january.
David called me many times and explain how this Fortrade company is very god and always take good care of their clients and it is nothing like Fxlider with whom meny me included had a bad experience. He always give me examples from his clients traiding with canabis companys and have big profits. He send me and some emails and reports. Which email screen shoots i leave in extension.
View attachment 43683 View attachment 43686 View attachment 43687 View attachment 43688 View attachment 43689 View attachment 43690 View attachment 43691 View attachment 43692 View attachment 43694 View attachment 43695
After this on 02.04.2019 i made my first 1000€ wire transfer and opend position on aurora cannabis company. All that with David using TemaViewer and doing It for me halping me.
Including wire transfer starting positions and everything in that time period we did like that every transfer.

He was always asking me to reinforce my account every time, especially when I would make some profit. It was like we can do it more make more, with even more security.
So after making some profit on aurora i made more transfers in next time period.

Frst 13.03.2019 800€, den 27.03.2019 500€,
but it always sounded like it wasn't enough so after that transers i decided to transfer all my savings.
So next two transfers were 6.500€ and 1.000€ on 04.03.2019, and i had about 10.000 € balance.

And in that time David introduce me in crude oil always was up standard from those days to time i lose most of he always assured me that is and will only grow. And in next time period i was only doing buy position on crude oil. I had some profits. David send me reports mails called me daily and still was frequently asking me to reinforce more and like he was preparing some next big thing and i will be included. But i already transferd all my savings. in attached Files in my next reply.
Thanks @4evermaat

This time it all started on beginning of this year after new year in january.
David called me many times and explain how this Fortrade company is very god and always take good care of their clients and it is nothing like Fxlider with whom meny me included had a bad experience. He always give me examples from his clients traiding with canabis companys and have big profits. He send me and some emails and reports. Which email screen shoots i leave in extension.
View attachment 43683 View attachment 43686 View attachment 43687 View attachment 43688 View attachment 43689 View attachment 43690 View attachment 43691 View attachment 43692 View attachment 43694 View attachment 43695
After this on 02.04.2019 i made my first 1000€ wire transfer and opend position on aurora cannabis company. All that with David using TemaViewer and doing It for me halping me.
Including wire transfer starting positions and everything in that time period we did like that every transfer.

He was always asking me to reinforce my account every time, especially when I would make some profit. It was like we can do it more make more, with even more security.
So after making some profit on aurora i made more transfers in next time period.

Frst 13.03.2019 800€, den 27.03.2019 500€,
but it always sounded like it wasn't enough so after that transers i decided to transfer all my savings.
So next two transfers were 6.500€ and 1.000€ on 04.03.2019, and i had about 10.000 € balance.

And in that time David introduce me in crude oil always was up standard from those days to time i lose most of he always assured me that is and will only grow. And in next time period i was only doing buy position on crude oil. I had some profits. David send me reports mails called me daily and still was frequently asking me to reinforce more and like he was preparing some next big thing and i will be included. But i already transferd all my savings. in attached Files in my next reply.
Thanks @4evermaat

This time it all started on beginning of this year after new year in january.
David called me many times and explain how this Fortrade company is very god and always take good care of their clients and it is nothing like Fxlider with whom meny me included had a bad experience. He always give me examples from his clients traiding with canabis companys and have big profits. He send me and some emails and reports. Which email screen shoots i leave in extension.
View attachment 43683 View attachment 43686 View attachment 43687 View attachment 43688 View attachment 43689 View attachment 43690 View attachment 43691 View attachment 43692 View attachment 43694 View attachment 43695
After this on 02.04.2019 i made my first 1000€ wire transfer and opend position on aurora cannabis company. All that with David using TemaViewer and doing It for me halping me.
Including wire transfer starting positions and everything in that time period we did like that every transfer.

He was always asking me to reinforce my account every time, especially when I would make some profit. It was like we can do it more make more, with even more security.
So after making some profit on aurora i made more transfers in next time period.

Frst 13.03.2019 800€, den 27.03.2019 500€,
but it always sounded like it wasn't enough so after that transers i decided to transfer all my savings.
So next two transfers were 6.500€ and 1.000€ on 04.03.2019, and i had about 10.000 € balance.

And in that time David introduce me in crude oil always was up standard from those days to time i lose most of he always assured me that is and will only grow. And in next time period i was only doing buy position on crude oil. I had some profits. David send me reports mails called me daily and still was frequently asking me to reinforce more and like he was preparing some next big thing and i will be included. But i already transferd all my savings. in attached Files in my next reply.

Thanks @4evermaat

This time it all started on beginning of this year after new year in january.
David called me many times and explain how this Fortrade company is very god and always take good care of their clients and it is nothing like Fxlider with whom meny me included had a bad experience. He always give me examples from his clients traiding with canabis companys and have big profits. He send me and some emails and reports. Which email screen shoots i leave in extension.
View attachment 43683 View attachment 43686 View attachment 43687 View attachment 43688 View attachment 43689 View attachment 43690 View attachment 43691 View attachment 43692 View attachment 43694 View attachment 43695
After this on 02.04.2019 i made my first 1000€ wire transfer and opend position on aurora cannabis company. All that with David using TemaViewer and doing It for me halping me.
Including wire transfer starting positions and everything in that time period we did like that every transfer.

He was always asking me to reinforce my account every time, especially when I would make some profit. It was like we can do it more make more, with even more security.
So after making some profit on aurora i made more transfers in next time period.

Frst 13.03.2019 800€, den 27.03.2019 500€,
but it always sounded like it wasn't enough so after that transers i decided to transfer all my savings.
So next two transfers were 6.500€ and 1.000€ on 04.03.2019, and i had about 10.000 € balance.

And in that time David introduce me in crude oil always was up standard from those days to time i lose most of he always assured me that is and will only grow. And in next time period i was only doing buy position on crude oil. I had some profits. David send me reports mails called me daily and still was frequently asking me to reinforce more and like he was preparing some next big thing and i will be included. But i already transferd all my savings. in attached Files in my next reply.
 

Attachments

Selmir

Private
This time it all started on beginning of this year after new year in january.
David called me many times and explain how this Fortrade company is very god and always take good care of their clients and it is nothing like Fxlider with whom meny me included had a bad experience. He always give me examples from his clients traiding with canabis companys and have big profits. He send me and some emails and reports. Which email screen shoots i leave in extension.

View attachment 43683 View attachment 43686 View attachment 43687 View attachment 43688 View attachment 43689 View attachment 43690 View attachment 43691 View attachment 43692 View attachment 43694 View attachment 43695

Some of this screenshots are in our languages Bosnian/Croatian/Serbian i hope you can find way to understand.

After this on 04.february.2019 i made my first 1000€ wire transfer and opend position on aurora cannabis company. All that with David using TemaViewer and doing It for me halping me.
Including wire transfer starting positions and everything in that time period we did like that every transfer.

He was always asking me to reinforce my account every time, especially when I would make some profit. It was like we can do it more, make more, with even more security. So after making some profit on aurora i made more transfers in next time period.

Frst 13.march.2019 800€, den 27.march.2019 500€,
but it always sounded like it wasn't enough so after that transfers i decided to transfer all my savings to get some security and try to make some bigger profits like David suggested that i could make that 1,00 lot positions.
So next two transfers were 6.500€ and 1.000€ on 03.april.2019, and i had in about 10.000 € balance.

And in that time David introduce me in crude oil. It was always up standard from those days to the time i lost most of i had, he always assured me that is and will only grow. The price may drop a little bit but it will always recover because crude oil is in "up standard". And in next time period i was only doing buy position on crude oil. I had some profits. David send me reports mails and in that time period from end of February, March, April, May he "called me daily" and still was frequently asking me to reinforce more my account and like he was preparing some next big thing and i will be included. But i already transferd all my savings and put everything in.

He was very persuasive and finally i asked if i were to borrow 5.000€ more could that make big difference he suggested of course that it would. I got the impression that i could make more profit, do that 1.00 lot position and even go a little bit higher because of my additional investment.

On 23.april.2019. Because i was under impression that crude oil will only grow i buy two positions on very high price one 66.235 price - 0.20 lot, and another 66.545 price - 0.40 lot.
Shortly after that on 06.may.2019. I made transfer in three times of 5000€ (borrowed money). 2 x 2000€ and 1x 1000€. David use TeamViewer and on one transfer he made mistake didn't type in correct account number but it was on my account next day with just 4€ less.

After that i was confident and we had one correction on crude oil, but David said that is just small correction and price will again go up "up standard" and i could take that profit. So i opened two more buy positions on 21.may.2019. one on 63.515 price - 0.60 lot, and another 63.015 price - 0.30 lot.
After that i was noticing that price is falling i was thinking that is just temporary, correction could be little bit longer but will grow again. I even did some sell positions but they were allways to much risky David said clearly.

After that it was chaos, the price just kept falling and very soon two of my positions went into automatic stop loss on 31.may.2019. and price was falling very quickly David ignored me did not respond. I was force to close one position to try to save anything. When I opened those four positions i had 17.000€ and after this i had 4.900€ and still have one more buy position left price 63.015, - 0,30 lot. And i'm under the risk to lose it all becose my account is in debt -2.476€.

If someone can help. it would mean everything to me.

Everything i could i will upload in extension (screenshot photos/risk statement/account statement)
 

Attachments

4evermaat

2nd Lieutenant
A regulated broker (or any broker for that matter) is not supposed to make trade recommendations for this very reason: It creates an immediate conflict of interest with the broker. It seems like you can prove that they told you to trade when all trading decisions are supposed to be only for the client.

You might have a case with UK FOS (financial ombudsman service). But let's first see if inviting them here might persuade them to offer some refund for them trying to trade your account.


1) You can leave a review of your experience here: https://www.forexpeacearmy.com/forex-reviews/12763/fortrade-forex-brokers?per-page=25


2) In 2 days (96 hours from OP), you may formally invite the company to this thread. Follow all of the steps in this tutorial: https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/
 

Selmir

Private
A regulated broker (or any broker for that matter) is not supposed to make trade recommendations for this very reason: It creates an immediate conflict of interest with the broker. It seems like you can prove that they told you to trade when all trading decisions are supposed to be only for the client.

You might have a case with UK FOS (financial ombudsman service). But let's first see if inviting them here might persuade them to offer some refund for them trying to trade your account.


1) You can leave a review of your experience here: https://www.forexpeacearmy.com/forex-reviews/12763/fortrade-forex-brokers?per-page=25


2) In 2 days (96 hours from OP), you may formally invite the company to this thread. Follow all of the steps in this tutorial: https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/
Thanks 4evermaat
I need clarification "In 2 days (96 hours from OP)" meaning.

Respectfully...
Selmir//
 

4evermaat

2nd Lieutenant
Thanks 4evermaat
I need clarification "In 2 days (96 hours from OP)" meaning.
....
When a new scam alert is created, the OP must wait 96 hours from the first post of the thread (OP) before inviting company to the thread. This allows the FPA community and OP a chance to discuss the problem and gather evidence if needed.

fpa 96 hour wait from original post explanation.png

For complete explanation of why, see New Trader's court rules: https://www.forexpeacearmy.com/community/threads/new-traders-court.58022/

So the 96 hours (4 calendar days) results were calculated as: Tuesday, 13 August 2019, 04:29:00

fpa 96 hour time calculation.png

So after that time, the "invite company" button will be revealed at the top or bottom of this thread. See this tutorial for complete explanation of how to invite company to the thread https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/
 
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