I opened an account with Knight Capital on Oktober 2015 and funded 1000 USD. The profits were good. But since 16 th Nov i try to get my money back.
Here the hole story:
Fortress Fund told me that:
We are very happy to confirm the arrival of your funding deposit. However, it does not satisfy our $3,000 USD minimum deposit requirement.Therefore, you'll wish to submit additional funds using the broker's deposit instructions.Sincerely,Ethan
That is OK i knew that the minimum deposit was 3000 USD, so i want to cancel the investment and wrote a withdrawel request on 16 th November to Knight Capital. They told me i have to contact the fund manager. So i did. See the writings:
18 th Nov: Thank you for your e-mail. Please note that your account currently maintains open positions. Withdrawals can not be processed until all currently open/floating positions are overseen to their natural closure points.
If you have any new queries in the meantime, please be sure to ask.
Sincerely, Ethan
I wrote
On Thu, Nov 19, 2015 at 4:20 AM wrote:
Dear Sirs Fortress Fund & Knight Capital,
it is very curios that you say in your commercial:
"100% of Your Deposit is kept at the Broker where it is traded. You may Withdraw, Stop trading, etc. ANYTIME you want."
Because if i said stop and withdraw on the 17th at 12.30 am and the Broker wrote me:
"Kindly note that because you're inside the first 30 days of trading and may have open positions on your account"
OK, that are two things i cannot understand. First: inside 30 days? vs. you can stop ANYTIME. Where did you mentioned the 30 days?
Second and main: The broker were the deposit is kept and where it is traded did not know if there are open positions???
OK, i wrote fortress fund at 17th at 1pm. There was no activity on the account since days, but at the 17th at 10 pm - nine hours after my mail, look there are open positions - more and more open till yet - and the best thing - 2 Minutes before opening the first position fortress fund wrote: „Please note that your account currently maintains open positions. Withdrawals cannot be processed until all currently open/floating positions are overseen to their natural closure points."
And i would not be astonish if there are only losses now.
The official way is if the investor say stop to the broker it is very clear - so every loss and open position is you risk now. I am immediately wont my money back.
Now on the 1. Dez there were no open positions i remember to my withdrawel request. But on the 2. Dez they open positions and write me they can´t give me my money because there are open positions.
If you want i can send you alllll the mailings.
Here the hole story:
Fortress Fund told me that:
We are very happy to confirm the arrival of your funding deposit. However, it does not satisfy our $3,000 USD minimum deposit requirement.Therefore, you'll wish to submit additional funds using the broker's deposit instructions.Sincerely,Ethan
That is OK i knew that the minimum deposit was 3000 USD, so i want to cancel the investment and wrote a withdrawel request on 16 th November to Knight Capital. They told me i have to contact the fund manager. So i did. See the writings:
18 th Nov: Thank you for your e-mail. Please note that your account currently maintains open positions. Withdrawals can not be processed until all currently open/floating positions are overseen to their natural closure points.
If you have any new queries in the meantime, please be sure to ask.
Sincerely, Ethan
I wrote
On Thu, Nov 19, 2015 at 4:20 AM wrote:
Dear Sirs Fortress Fund & Knight Capital,
it is very curios that you say in your commercial:
"100% of Your Deposit is kept at the Broker where it is traded. You may Withdraw, Stop trading, etc. ANYTIME you want."
Because if i said stop and withdraw on the 17th at 12.30 am and the Broker wrote me:
"Kindly note that because you're inside the first 30 days of trading and may have open positions on your account"
OK, that are two things i cannot understand. First: inside 30 days? vs. you can stop ANYTIME. Where did you mentioned the 30 days?
Second and main: The broker were the deposit is kept and where it is traded did not know if there are open positions???
OK, i wrote fortress fund at 17th at 1pm. There was no activity on the account since days, but at the 17th at 10 pm - nine hours after my mail, look there are open positions - more and more open till yet - and the best thing - 2 Minutes before opening the first position fortress fund wrote: „Please note that your account currently maintains open positions. Withdrawals cannot be processed until all currently open/floating positions are overseen to their natural closure points."
And i would not be astonish if there are only losses now.
The official way is if the investor say stop to the broker it is very clear - so every loss and open position is you risk now. I am immediately wont my money back.
Now on the 1. Dez there were no open positions i remember to my withdrawel request. But on the 2. Dez they open positions and write me they can´t give me my money because there are open positions.
If you want i can send you alllll the mailings.