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FPA New Traders Court Vote on Continue FX - Results - SCAM

Discussion in 'Scam Alerts' started by Scam Investigations Committee, Feb 21, 2019.

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Based on the available evidence, do you feel that ContinueFx should be labeled as a Scam?

Poll closed Mar 11, 2019.
  1. Yes, there is enough evidence to label the company as a scam

    214 vote(s)
    96.4%
  2. No, there is not enough evidence to label the company as a scam

    8 vote(s)
    3.6%
  1. Scam Investigations Committee

    Joined:
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    Recently, there have been multiple complaints about the actions of ContinueFx in the Scam Alerts folder and on the ContinueFx.com review page...

    https://www.forexpeacearmy.com/forex-reviews/14244/continuefx-forex-brokers

    Two serious issues of payments owed to traders have reached the point where a a vote is needed.


    First Complaint

    On November 9, 2018, FPA member Sh4848fx opened a thread in Scam Alerts. This thread will be summarized below, but you are strongly encouraged to read the entire thread before voting. The thread is here...

    https://www.forexpeacearmy.com/comm...x-continuefx-com-do-not-withdraw-funds.57970/

    Sh4848fx reported that he had not received a withdrawal requested on October 19th. On November 11th, ContinueFx's representative joined the thread and said the issue was the receiving bank not accepting the withdrawal. Sh4848fx reported that his bank had checked and could find no record of any money being sent.

    On November 12, Sh4848fx posted screenshots showing his account was blocked and an email from backoffice@continuefx stating...

    We have seen you have created a negative marketing for the company, after closing your issues , then only you can trade or any placed any request.

    The FPA recognizes the rights of a company to refuse to offer services to any client for any reason, but only if the client is allowed to withdrawal 100% of all funds owed. Blocking a withdrawal request because the client publicly complained about a withdrawal delay and demanding the complaint be removed before the withdrawal request is honored is blackmail. No honest financial institution would hold money hostage to force removal of a valid complaint about a real withdrawal problem.

    On November 13th, ContinueFx's representative returned to the conversation. The representative claimed that suspicious trading activity had been detected in the account and that this resulted in funds not being sent. This story appears inconsistent with the claim that money had already been sent. The representative promised to have more information on the transfer status within 48 hours.

    Later on November 13th, the representative claimed the initial deposit had been refunded to the client's credit card. Sh4848fx reported getting his deposit back, but was still looking for the withdrawal of the profits he had made.

    Later, Sh4848fx reported that his messages to ContinueFx were being ignored. On January 3rd, 2019, he launched an invitation to the company from his thread. On February 12, AsstModerator launched an invitation to ContinueFx to return to the thread.


    Second Complaint

    On November 18th, 2018, FPA member DeLaNo opened a thread in Scam Alerts. This thread will be summarized below, but you are strongly encouraged to read the entire thread before voting. The thread is here...

    https://www.forexpeacearmy.com/comm...efx-com-refusing-to-withdraw-11000-usd.58066/

    DeLaNo reported that 4 withdrawals, starting on October 22nd, had not been received. The total of these 4 withdrawals was just under $11,000.

    DeLano reported manually invited the company to the thread on November 15th.

    On November 22nd, DeLaNo reported that a live chat agent at Continue Fx told him that the company's bank accounts had been frozen. So far the FPA is unaware of anyone reporting any issue depositing into ContinueFx's bank accounts. Sh3838fx reported in DeLaNo's thread that an offer to withdraw via Skrill was not accepted by ContinueFx.

    AsstModerator sent a formal FPA invitations to ContinueFx.com to join DeLaNo's thread on November 22nd. The representative from ContinueFx joined the thread and claimed that ContinueFx's Indian bank accounts were frozen. The representative came back on November 29th, claiming holiday delays and said the company was working on opening some new bank accounts. There was a mention of suspiciously short trading times, but no evidence or links to the company's TOS on this issue were provided. The representative did not respond to several of DeLaNo's followup questions.

    On December 7th, DeLaNo used the New Traders Court invitation system to invite the ContinueFx to rejoin the thread. On December 12th, the FPA Forums Team invited ContinueFx to rejoin the thread. There has been no further public response from ContinueFx.


    An Additional Complaint to Note

    There is an additional thread by an IB of ContinueFx here...

    https://www.forexpeacearmy.com/comm...-my-withdrawal-for-the-amount-of-20000.58975/

    Both the old and new FPA's Traders Court does not consider IB complaints, since non-trading business relationships are outside the scope of trader issues. In this case, the IB is a well known, longstanding FPA member, so we feel his complaint is worth reading.


    Scam or Not Scam, Your Vote Counts

    In the first complaint, the FPA considers investigating suspicious activity to be permissible. The FPA considers threatening to block withdrawals because a client complaint about a delayed withdrawal to be an illegitimate withholding of client funds. The FPA considers not replying to a client about a claimed investigation while keeping a clients finds to be an illegitimate withholding of client funds.

    In the second complaint, the Company again alluded to suspicious activity, but failed to provide any evidence. The company also implied that the issue would be resolved within about a month on November 29th, 2018. There have been no new updates on this. The current date is February 21st, 2019. The FPA considers withholding funds without providing any adequate reason or update to be unacceptable and illegitimate.

    The FPA asks all members to vote, based on the available evidence, whether the information above and in the 2 complaint threads is sufficient to declare ContinueFX to be a scam.
     
    INVESTOR likes this.
  2. AsstModerator

    AsstModerator FPA Forums and Reviews Admin

    Joined:
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    One of a number of reasons for changing to the new Traders Court system was low vote turnout. Prior cases were only held open to voting for 1 week. This case will be open for a full 18 days, and will get at least 2 mailings to the general FPA mailing list.

    For this process to retain it's integrity, your vote is needed. If you have a question you want answered before voting, please post it in this thread.
     
  3. 4evermaat

    4evermaat 2nd Lieutenant

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    18 days is over 2 weeks..... Overkill?

    Anyways, I'm glad Trader's court is improved.
     
  4. AsstModerator

    AsstModerator FPA Forums and Reviews Admin

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    I was thinking 2 weeks, but wanted to give myself extra time if a 3rd email was needed. Based on how this vote goes, I may go longer or shorter on the next vote.
     
    4evermaat likes this.
  5. DeLaNo

    DeLaNo Private, 1st Class

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    Voted Guilty.
    Ty for opening the voting process AsstModerator!
     
  6. 4evermaat

    4evermaat 2nd Lieutenant

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    I have also made some suggestions here to improve the new trader's court cases visibility: https://www.forexpeacearmy.com/community/threads/new-traders-court.58022/page-2#post-332396 . These suggestions I think would get a lot more people involved, including people who may not always frequent the scam alerts thread but visit other sections of the site.
     
  7. maduet

    maduet Corporal

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    Glad to see the FPA undertaking steps against scammers again - high time !
     
    Nolly likes this.
  8. Nolly

    Nolly Private

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    I'm very much happy to see that the FPA is helping unsuspecting people to these scammers of their hard earned money
     
    FxMaster and 4evermaat like this.
  9. Nolly

    Nolly Private

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    Voted GUILTY
     
  10. FXFORME

    FXFORME Fx-Persia.com Representative

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    Great to see FPA opened the court against this scammer as they are still attracting clients.
    Voted for guilty
     

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