Broker is fraud. I opened an account on 14 May'13 for 100% bonus. Deposited $149 and received $149 bonus. After some profit in account I placed first withdrawal request on 29th May but broker didn't respond. Since then its over 10 reminders to broker and numerous chats on online support but no help seems coming.
Online support executive (tamara) mentioned that my account is under scrutiny for profits and account department would contact own. Again its over 4 days that I have waiting for account department to contact me. their contact number mentioned on website is not functional and nobody from broker care to even respond to my e-mails and reminders.
Below is trail of my e-mail account with details of reminders to brokers :
RE: Reminder6 : Withdrawal Request - a/c 2088220022
Rohit
12-06-2013
To: rohit kathpalia,
admin@ecntradefx.com,
info@ecntradefx.com
Dear sir/madam
As per discussion with your online support excutive, my withdrawal is under processing and I shud receive some response from your side.
Waiting for your response. Also would like to tell you that I haven't used any EA or hedging and all my trades were based pure my technical knowledge.
Request you to kindly process my withdrawal ASAP.
Also consider me for fund management for your broker firm.
Thanks
-----Original Message-----
From: rohit kathpalia
Sent: 12 Jun 2013 04:36:33 GMT
To: rohit kathpalia,admin@ecntradefx.com,info@ecntradefx.com
Subject: Reminder6 : Withdrawal Request - a/c 2088220022
Reminder 6
Kindly update status.
-----Original Message-----
From: rohit kathpalia
Sent: 8 Jun 2013 04:49:25 GMT
To:
admin@ecntradefx.com,info@ecntradefx.com
Subject: Reminder5 : Withdrawal Request - a/c 2088220022
Reminder 5.
Kindly process withdrawal from following account and confirm back.
Withdrawal Amount : $1314
Trading Account : 2088220022
Money Bookers A/c :
rohit_kathpalia@hotmail.com
I have reattached my ID proofs for your verification.
regards
rohit
From:
rohit_kathpalia@hotmail.com
To:
admin@ecntradefx.com;
info@ecntradefx.com
Subject: Reminder4 : Withdrawal Request - a/c 2088220022
Date: Thu, 6 Jun 2013 18:46:22 +0000
Reminder 4.
Kindly process withdrawal from following account and confirm back.
Withdrawal Amount : $800
Trading Account : 2088220022
Money Bookers A/c :
rohit_kathpalia@hotmail.com
regards
rohit
From:
rohit_kathpalia@hotmail.com
To:
admin@ecntradefx.com;
info@ecntradefx.com
Subject: RE: Withdrawal Request - a/c 2088220022
Date: Tue, 4 Jun 2013 04:22:19 +0000
Reminder 3.
Kindly update status.
From:
rohit_kathpalia@hotmail.com
To:
admin@ecntradefx.com;
info@ecntradefx.com;
withdrawal@ecntradefx.com
Subject: RE: Withdrawal Request - a/c 2088220022
Date: Sat, 1 Jun 2013 18:01:22 +0000
Dear Sir/Madam,
I am still waiting for your response.
Kindly revert.
regards
rohit
From:
rohit_kathpalia@hotmail.com
To:
admin@ecntradefx.com;
info@ecntradefx.com
Subject: RE: Withdrawal Request - a/c 2088220022
Date: Fri, 31 May 2013 17:49:16 +0000
Kindly update status.
From:
rohit_kathpalia@hotmail.com
To:
admin@ecntradefx.com;
info@ecntradefx.com
Subject: Withdrawal Request - a/c 2088220022
Date: Wed, 29 May 2013 14:51:02 +0000
Dear Sir/Madam,
Kindly process withdrawal from following account and confirm back.
Withdrawal Amount : $594.60
Trading Account : 2088220022
Money Bookers A/c :
rohit_kathpalia@hotmail.com
Quick response would be highly appreciated.
With regards
Rohit