Freshforex.com removed my 5000$ profit

Messages
15
A newstrade with profit of 4x your balance would have put you deeply negative had price moved the other way too quickly for any stops to save you. If FreshForex really has TOS allowing them to cancel newstrades which had the risk of taking you negative, then they may be within their terms.
Before open the account they told me "News trading and Scalping trading allow, You can trade with any trading strategy " Here i have attached the Chat History please check it.

As per their terms and conditions,they allow news trading and set my account leverage 1:1000,So that i opened 4 lots of trade 4 minutes before the news release. I closed the trade after 5 minutes of news release. What's wrong with my trade?
 

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Pharaoh

Colonel
Messages
19,782
One part of the TOS doesn't override another part. If the terms forbid excess risk, that would apply no matter whether you were newstrading or not.

I suggest finding a true ECN broker which lets you take whatever risks you like. Just be aware that if you go negative, you may find the broker visiting you to collect the balance.
 

veri5

Corporal
Messages
114
I smell scam, if there is such TOS it can be interpreted only in favor of broker, then why they give such big leverage? All situation with such TOS and high leverage is very unfavorable to client, in place of regulator I would fine broker for offering something like this. I am not sure in which jurisdiction is Freshforex, but obviously not in recognized and reputable.
 
Messages
15
One part of the TOS doesn't override another part. If the terms forbid excess risk, that would apply no matter whether you were newstrading or not.

I suggest finding a true ECN broker which lets you take whatever risks you like. Just be aware that if you go negative, you may find the broker visiting you to collect the balance.
Their TOS is favor of company, Here i give some point

I opened SELL trade of 4 lot of EUR/NZD 4 minutes before the news release and i gained 4777$ (approximately), But they removed those profit amount and told the reason

{We notify you that orders #14164527, #14164522, #14164503, #14164488 were canceled based on the clause 4.12 "Regulation of processing of trading transaction"

Please, pay attention, your orders were opened in the period from 23:56:12 to 23:58:50 and it was 5 minutes before "clearing" and publishing of RBNZ Rate Statement. It gives the reason to believe that your trading strategy implies the risk loss of loss exceeding balance.}


In case i was opened BUY trade of 4 lot of EUR/NZD 4 minutes before the news release and i lost 4777$, They should removed those order and refund those lost.
I am asking to the company, many clients may opened high lots before the news and lost those money,the company ready to refund those all client funds?(According to their terms and conditions)

So if client lost his fund ,they are very happy,In case client earn profit,they removed the profit and give the reason. This is purely scam. I am waiting for your reply
 
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Messages
15
I smell scam, if there is such TOS it can be interpreted only in favor of broker, then why they give such big leverage? All situation with such TOS and high leverage is very unfavorable to client, in place of regulator I would fine broker for offering something like this. I am not sure in which jurisdiction is Freshforex, but obviously not in recognized and reputable.
Exactly correct they are purely scam broker.if client lost his fund ,they are very happy,In case client earn profit using high leverage,they removed the profit.
 
Messages
15
Hello I traded the same pair on my FreshForex account on Wednesday just before the release of the news and I made around 3/4 of what you made,,, I still have my initial capital and the profit I earned. Just try and get in touch their support team they'll be sure to help you.
They are refused to pay my news trading profit.Please tell me, How much lot opened before the news release and how much profit you earned? and also tell me your equity before the news release.
 

Franc

Private
Messages
51
They are refused to pay my news trading profit.Please tell me, How much lot opened before the news release and how much profit you earned? and also tell me your equity before the news release.
Of cause I can't remember my equity at that time, what I can say is I earned squarely well and I was able to withdraw it just a day after the news release.
 

Franc

Private
Messages
51
Exactly correct they are purely scam broker.if client lost his fund ,they are very happy,In case client earn profit using high leverage,they removed the profit.
How can you say this broker is a scam yet I trade with them??? and been able to withdraw my profits not once, not twice but severally...... You guys should understand that leverage can work against or for you, choosing a high leverage of up to 1:1000 could be disastrous especially during news events. so unless you know how to trade news very well, don't try it!
 
Messages
15
Of cause I can't remember my equity at that time, what I can say is I earned squarely well and I was able to withdraw it just a day after the news release.
How can you say this broker is a scam yet I trade with them??? and been able to withdraw my profits not once, not twice but severally...... You guys should understand that leverage can work against or for you, choosing a high leverage of up to 1:1000 could be disastrous especially during news events. so unless you know how to trade news very well, don't try it!

Please ready my case fully, why they are not pay my profit? They told me news trading allow and set my account leverage 1:1000. what's wrong with my trade?

i ask to you one question

I opened SELL trade of 4 lot of EUR/NZD 4 minutes before the news release and i gained 4777$ (approximately), But they removed those profit amount and told the reason they give

** believe that your trading strategy implies the risk loss of loss exceeding balance


In case i was opened BUY trade of 4 lot of EUR/NZD 4 minutes before the news release and i lost 4777$, They should removed those order and refund those lost. As per their terms and conditions

many clients may opened high lots before the news and lost those money,the company ready to refund those all client funds?(According to their terms and conditions)

Tell me
 

Franc

Private
Messages
51
Please ready my case fully, why they are not pay my profit? They told me news trading allow and set my account leverage 1:1000. what's wrong with my trade?
i ask to you one question
I opened SELL trade of 4 lot of EUR/NZD 4 minutes before the news release and i gained 4777$ (approximately), But they removed those profit amount and told the reason they give
** believe that your trading strategy implies the risk loss of loss exceeding balance
In case i was opened BUY trade of 4 lot of EUR/NZD 4 minutes before the news release and i lost 4777$, They should removed those order and refund those lost. As per their terms and conditions
many clients may opened high lots before the news and lost those money,the company ready to refund those all client funds?(According to their terms and conditions)
Tell me
I've read you case fully, I am also just a trader as you are. I solely trade news with FreshForex! that day I also traded just the same way you did, I am surprised you're claiming you've not received your profits yet my are intact. I've even withdrawn my profits....
 
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