We advise the people also to file with the enforcement agencies and do initiative a charge back with their banks, this is part of our basic advice. As soon as we identify that people are from the same country we coordinate the criminal complaints in that country and afterwards we coordinate the different countries.
in 90% of cases banks are helpless in this case and they reject the chargeback claim. I called my bank and explained to them the whole story and after 3 days they responded that since i authorised the transaction and i agreed to the terms and conditions of the merchant so the chargeback is not possible in any case, even if i am defrauded. Thats simply bull**** response from banks.