I am happy to find you ..same thing happen to .. did you find any solution dear?I joined FXCC for around 4 months since Feb 2020. Initially, I made some money through trading and made a series of withdrawls. Normally it would be processed within 1-2 days. However, the latest withdrawl I submitted on 28-May-2020 was not processed till today (after 14 calendar days). I contacted their live chat, back office and finance department. Their only response was that it was under review. I asked them how long will the review take, but they simply ignored me and never respond to my question. I have since closed all my positions and I still have EUR 11691.61 in my MT4 account 88825208, and this excludes the withdrawl amount of EUR 2207.13 which is still pending for processing since 28-May-2020. I have since wrote a formal complaint to FXCC on 8-Jun-2020 and is still pending their reply. Based on their terms and conditions, they have to reply within 5 working days. However, I seriously doubt they would ever reply. My trading activities did not involve scalping or hedging, just buying and selling within 1-2 weeks when the trend is in my favour. I have read a number of reviews involving FXCC and it seems that withdrawi is always a major issue.
I just found out from the Vanuatu Financial Service License (VFSC) website that Central Clearing (fxcc.com) has been struck off from their register since 21-May-2020. However, their website still states that the company is regulated by VFSC which is a clear misrepresentation of information.
I have attached all relevant files here as evidence, including:
1) amount I have in MT4 account 88825208,
2) pending withdrawl from the FXCC client portal,
3) detailed statement exported from MT4,
4) Deregistration of Central Clearing from VFSC
I hope someone out there can help me get back my money! Thank you!
please check your messages. can you please contact me. I need to hear about your experience. I am also scammed by FXCC.