FXCM is a scam. They are cheating a lot of traders. They need to be closed to protect order traders.

ngocduy1010

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Before I used to confront such this case with another Broker and I did successfully got the claim. There was a problem with that broker system when price had high fluctuation.
 

ngocduy1010

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FXCM supporters said to me waiting for their investigation. However, I have been waiting for many days. They maybe don't want to solve my problem.
 

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The FPA invited the Company to update this discussion on Jul 9, 2020 at 3:16 PM
 

Luighi

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My account number at FXCM is 78061197. Via this email, I request FXCM Dealing Desk team to return my money. FXCM is a scam when my orders were cut at wrong stop-loss price.

I have 4 sell orders US30 at about 26222 (attached image). I have one stop loss order at 26285.07, one stop loss order at 26285.74, and two stop loss orders at 26285.76.

At 12:31, the highest bid price at 26281.91 and the highest ask price at 26283.76 did not reach to any of my stop loss orders. However, FXCM cut WRONG all of my above four orders. After that, the price of US30 dropped immediately to 25,880. In principal, all sell orders can be cut only when the highest ask price is equal or higher than the stop-loss price. Because of FXCM WRONG, I lost of my money instead of I gained about 3,000 USD. I strongly request FXCM to pay back my money.

View attachment 54881

Hi ngocduy1010
Yesterday I have some similar trade on FXCM than You!

I will put my trade picture. This problem about spread. Use this spread indicator: mql5.com/en/code/12482?utm_campaign=codebase.list&utm_medium=special&utm_source=mt4terminal&fbclid=IwAR1-PwWhTISSQQK3l2GocmIABBZ3tbh6c7bBLT5MB6ED5XxVjL2Q_OfvvlQ
I hope tis indicator helping for You to understanding why stopping Your (and mine yesterday too) there.
Regards
Lajos

:) They don't want to solve my case. :) It is very small money with me but I need their answer. :)
Or use this link to FXCM if think so: https://www.fxcm.com/uk/forms/trade-inquiry/
 

Attachments

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    Spread & árak 16 20 16 30-07-2020.jpg
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ngocduy1010

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Messages
16
Hi ngocduy1010
Yesterday I have some similar trade on FXCM than You!

I will put my trade picture. This problem about spread. Use this spread indicator: mql5.com/en/code/12482?utm_campaign=codebase.list&utm_medium=special&utm_source=mt4terminal&fbclid=IwAR1-PwWhTISSQQK3l2GocmIABBZ3tbh6c7bBLT5MB6ED5XxVjL2Q_OfvvlQ
I hope tis indicator helping for You to understanding why stopping Your (and mine yesterday too) there.
Regards
Lajos


Or use this link to FXCM if think so: https://www.fxcm.com/uk/forms/trade-inquiry/
Hi Luighi,
I tried to send a lot of that forms to FXCM, however, they answered nothing. You can find that in this case is not just about the spread. As I showed, It was a trick and a scam of dealing desk's FXCM. The traders win, they lost and they win, the traders lost. That is reason why the dealing desk's FXCM can cut the traders' order if they want by setting up very sudden high spread. It made they won in my case. So I want to warn other traders. FXCM is a scam broker.
 
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