ngocduy1010
Recruit
- Messages
- 16
My account number at FXCM is 78061197. Via this email, I request FXCM Dealing Desk team to return my money. FXCM is a scam when my orders were cut at wrong stop-loss price.
I have 4 sell orders US30 at about 26222 (attached image). I have one stop loss order at 26285.07, one stop loss order at 26285.74, and two stop loss orders at 26285.76.
At 12:31, the highest bid price at 26281.91 and the highest ask price at 26283.76 did not reach to any of my stop loss orders. However, FXCM cut WRONG all of my above four orders. After that, the price of US30 dropped immediately to 25,880. In principal, all sell orders can be cut only when the highest ask price is equal or higher than the stop-loss price. Because of FXCM WRONG, I lost of my money instead of I gained about 3,000 USD. I strongly request FXCM to pay back my money.
I have 4 sell orders US30 at about 26222 (attached image). I have one stop loss order at 26285.07, one stop loss order at 26285.74, and two stop loss orders at 26285.76.
At 12:31, the highest bid price at 26281.91 and the highest ask price at 26283.76 did not reach to any of my stop loss orders. However, FXCM cut WRONG all of my above four orders. After that, the price of US30 dropped immediately to 25,880. In principal, all sell orders can be cut only when the highest ask price is equal or higher than the stop-loss price. Because of FXCM WRONG, I lost of my money instead of I gained about 3,000 USD. I strongly request FXCM to pay back my money.