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FXCM UK - Scammed me: account locked since 3 week - no withdrawal

Discussion in 'Scam Alerts' started by marchito, Jan 29, 2018.

  1. marchito

    marchito Recruit

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    Hi,

    my FXCM UK account were loocked since 3 weeks. The support wrote me that my account is Locked because it is "under review" on 11-01-2018. No more explenation about this "under review".

    After some days i asked to the support chat and by telephone but they told me that they did know anything about my case. They told me to write to the compliance.

    On 18-01-2018 I sent a witdrawal request and also an email to the compliance too.

    Today still nobody replied me and my accont: 2620251230 is locked with €11,042.84


    What I have to do? This story is incredible!
     
  2. FxMaster

    FxMaster Lt. Colonel

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    Here is the link of Jason Rogers FXCM Representative, Go ahead and invite him to this thread.
     
  3. marchito

    marchito Recruit

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    I sent him a messege. Thanks
     
  4. Jason Rogers

    Jason Rogers FXCM Representative

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    You can withdraw from a locked account by emailing admin@fxcm.com. Please allow time for the operations department to process any withdrawals.

    For your own security, it is not recommended to post your account number in a public forum. I would be happy to investigate the issue if you can please email me at jrogers@fxcm.com.

    Jason
     
  5. 4evermaat

    4evermaat Sergeant Major

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    I am curious to know why the account was locked.

    But if you can withdraw from locked account, that would be interesting. It kind of begs the question: why was the account locked in the first place?
     
  6. Anatoly M

    Anatoly M Recruit

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    Topicstart, you got money from FXCM? Pls make update thread.
     
  7. FxMaster

    FxMaster Lt. Colonel

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    Can you update your thread, please?
     
  8. William B

    William B Private

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    Marhito, what they told you?
     

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