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FXCM use sync to scam its clients

Discussion in 'Scam Alerts' started by Scoony, Feb 1, 2011.

  1. Jason Rogers

    Jason Rogers FXCM Representative

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    Hi Florian,

    If you need the read-only login, please contact customer support and they can help retrieve it for you .

    -Jason
     
  2. achilles

    achilles Recruit

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    To me that just seems the obvious answer, I certainly won't be using them!
     
  3. Albert.b

    Albert.b Sergeant

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    Hi Jason,

    Thank you for the reply to my query!

    Could the FXCM/MT4 'Technology Bridge' be improved, so that the number of Syncs could be reduced?
     
  4. Scoony

    Scoony Private, 1st Class

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    Hi Jason,

    I got my login/pw...basically the combined statement does NOT show any new things just the time when the margin call appears to have been executed on FXCM. To create the other report I would have to download and install the FXCM platform and since I will not use FXMC anymore I do not want to waiste my time and computer ressources doing. I guess you still think it was legitimate to take away my money (from wrong syncs) create a fake margin call and execution on MT4 and then scam me off my money by choosing (afterwards) the worst time to execute my positions. And you still dont want to give me my money back....

    IF ANY TRADER UNDERSTANDS THIS PRACTICE OF YOURS HE WILL BE CLOSING HIS FXCM ACCOUNT OR NOT EVEN OPEN ONE.

    IF FXCM THINKS IT CAN JUST STEAL MY MONEY AND I DONT DO NOTHING ABOUT IT-IT IS WRONG. I ALREADY HAD OVER 25 PEOPLE WHO THANKED ME FOR THE WARNING AND THAT THEY WILL NOT OPEN AN ACCOUNT WITH FXCM OR CLOSE THEIR ACCOUNTS.

    AT LEAST A LITTLE BIT OF SATISFACTION...
     
  5. Jason Rogers

    Jason Rogers FXCM Representative

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    Hi Florian,

    If you don't want to post the combined account statement, then that is your call. You can choose to release any amount of information to create sympathy for your case. FXCM does not have the same luxury. FXCM's privacy policy prohibits us from releasing details about our traders or their trading records, and we act accordingly. The combined account statement whether accessed through www.myfxcm.com or the FX Trading Station II are one and the same, so you do not have to download any software.

    Only the combined account statement will display whether the margin call occurred when your usable margin reached 0 when there was only 250 Euros remaining as equity in your account, and also shed light on the account syncs.

    I truly wish you all the best with your trading, and hope that your trades turns out better in the future.

    -Jason
     
: fxcm, fx cm, fxcm.com

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