upliftingmania
Recruit
- Messages
- 4
Hi everyone,
First off - Felix & Co at FPA; you guys are doing some amazing work here!!!!!
I have been demo trading for over 6 months and have been demo trading on fxcm's 'tradeststation 2' for over the last 2 months.So far I have loved their platform - though I admit that it was hard to change from my previous mt4 platform.
I have been doing my research on Fxcm - must admit there have been a lot of bad reviews; however when I dug a little deeper - it seemed that some of the bad posts were by traders who expected to get accurately filled in during economic announcements. However, from all that I have come across - I would prefer 'trade station' ANYDAY over fxcm's mt4 platform.
Finally from 6 months of research I have understood that no broker is perfect - what matters is how they resolve the issues.
Fxcm's customer representatives have been very friendly and professional over chat, however when it comes to 'get back to you' email promises, the only emails I have got are - 'when can I send you the online application form' types. Maybe its because I haven't gone LIVE yet.
Recently I saw a video on youtube - IT FREAKED ME OUT. Its been a few days and none of the customer reps have got back to me. Another 2 have also made some false email promises and shown some hesitation. So JASON ROGERS (the fxcm rep at FPA and a couple of other forums) please provide your feedback on what is going on in the video. This is my last resort as I have lost hope in getting a relevant email response from FXCM's customer reps. Below is the link.......
P.S. - Although I haven't seen anything like this in the demo accounts (I am aware that the real environment is different). Anyone who has any kind of a solid foundation in forex will realize that something is definitely not right here. And since this video and the surrounding relative stonewalling by the customer reps are the only things that are keeping me from going LIVE with FXCM Australia - I AM REALLY CONCERNED. ALL THAT I AM LOOKING FOR IS A HONEST RESPONSE.
First off - Felix & Co at FPA; you guys are doing some amazing work here!!!!!
I have been demo trading for over 6 months and have been demo trading on fxcm's 'tradeststation 2' for over the last 2 months.So far I have loved their platform - though I admit that it was hard to change from my previous mt4 platform.
I have been doing my research on Fxcm - must admit there have been a lot of bad reviews; however when I dug a little deeper - it seemed that some of the bad posts were by traders who expected to get accurately filled in during economic announcements. However, from all that I have come across - I would prefer 'trade station' ANYDAY over fxcm's mt4 platform.
Finally from 6 months of research I have understood that no broker is perfect - what matters is how they resolve the issues.
Fxcm's customer representatives have been very friendly and professional over chat, however when it comes to 'get back to you' email promises, the only emails I have got are - 'when can I send you the online application form' types. Maybe its because I haven't gone LIVE yet.
Recently I saw a video on youtube - IT FREAKED ME OUT. Its been a few days and none of the customer reps have got back to me. Another 2 have also made some false email promises and shown some hesitation. So JASON ROGERS (the fxcm rep at FPA and a couple of other forums) please provide your feedback on what is going on in the video. This is my last resort as I have lost hope in getting a relevant email response from FXCM's customer reps. Below is the link.......
P.S. - Although I haven't seen anything like this in the demo accounts (I am aware that the real environment is different). Anyone who has any kind of a solid foundation in forex will realize that something is definitely not right here. And since this video and the surrounding relative stonewalling by the customer reps are the only things that are keeping me from going LIVE with FXCM Australia - I AM REALLY CONCERNED. ALL THAT I AM LOOKING FOR IS A HONEST RESPONSE.
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