Max
Private, 1st Class
- Messages
- 55
Friends!
I opened an account with fxgiants UK, via IB globegain.com. They were recommended to me as a reliable, regulated broker.
I traded for 3 months, everything was almost normal.
Suddenly, one morning I saw a fake on my account, see:
My last deal in this company, it looked like this:
13873132 2017.12.28 09:20:54 buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -2.70
The next day, it began to look like this:
13873132 2017.12.28 09:20:54 buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -858.31
Nothing has changed, except for the level of loss: $-2.70 have turned into -$858.31.....
Absurdity! They stole from my account $855.61!!!
I wrote to everyone e-mail, personal account manager.
I did not receive any answer. Nothing. The error is not corrected !!!
All documents and evidence are preserved. I am sending a complaint to the FCA(no. 585561), what else can I do?
Advise please. Thank you in advance for your support !!!
I opened an account with fxgiants UK, via IB globegain.com. They were recommended to me as a reliable, regulated broker.
I traded for 3 months, everything was almost normal.
Suddenly, one morning I saw a fake on my account, see:
My last deal in this company, it looked like this:
13873132 2017.12.28 09:20:54 buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -2.70
The next day, it began to look like this:
13873132 2017.12.28 09:20:54 buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -858.31
Nothing has changed, except for the level of loss: $-2.70 have turned into -$858.31.....
Absurdity! They stole from my account $855.61!!!
I wrote to everyone e-mail, personal account manager.
I did not receive any answer. Nothing. The error is not corrected !!!
All documents and evidence are preserved. I am sending a complaint to the FCA(no. 585561), what else can I do?
Advise please. Thank you in advance for your support !!!
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