hello,
unfortunately i have to recognize, that fxopen want to steal my small deposit.
i have no experience with brokers. last week, i transfered 1160.00 euro to my new tradingaccount. because of a lack of knowlage i didnt know how wire transfer works. my current bank also didnt know what wire transfer is. so it was an answer for me to go to a larger bank. the deutsche bank knew what i was talking about. i have no bankaccount there myself so i decided to use the bankaccount of my grandma. so i sent them the money. after 3 days they wrote me, that they dont accept deposits from 3rd bankaccounts. ok no problem with that.
i then wrote them to send the money back so i can deposit by myself. they answered to send them the data needed to deposit it back. sounds good....but when i wanted to write them the data, the finance department blocked my mails. the couldnt be delivered. then i wrote the german support team...after they answerd...same problem again....i got blocked. then i tried the support chat. they sent me another mail adress. it worked one time....then they blocked me again. all my emails cannot be delivered....? no answer when i call the supportnumbers and no icq support available. i think that they maybe are a bucketshop....scam. they have my money and neither want to put it on my fxopen account....nor deposit it back. i didnt even trade a single day.
unfortunately i have to recognize, that fxopen want to steal my small deposit.
i have no experience with brokers. last week, i transfered 1160.00 euro to my new tradingaccount. because of a lack of knowlage i didnt know how wire transfer works. my current bank also didnt know what wire transfer is. so it was an answer for me to go to a larger bank. the deutsche bank knew what i was talking about. i have no bankaccount there myself so i decided to use the bankaccount of my grandma. so i sent them the money. after 3 days they wrote me, that they dont accept deposits from 3rd bankaccounts. ok no problem with that.
i then wrote them to send the money back so i can deposit by myself. they answered to send them the data needed to deposit it back. sounds good....but when i wanted to write them the data, the finance department blocked my mails. the couldnt be delivered. then i wrote the german support team...after they answerd...same problem again....i got blocked. then i tried the support chat. they sent me another mail adress. it worked one time....then they blocked me again. all my emails cannot be delivered....? no answer when i call the supportnumbers and no icq support available. i think that they maybe are a bucketshop....scam. they have my money and neither want to put it on my fxopen account....nor deposit it back. i didnt even trade a single day.