Seems that you took CLOWN a complaint for you, so a MORONIC looks much more suitable.
Before offending an FPA Sergeant with garbage words like yourself, you get lost from here, and don't worry, after the following you'll search for some sand to bury your head inside, unless you're too insolent.
The problem with individuals like you who had dream for a second of challenging me, are very stupid to read & know their opposition well before making the first step forward toward an attack.
Don't know that you're offending a person of SUPERB Self-Confidence & Determination, who do not believe in a challenge because for me a fight ends before it begins.
They don't know that I careless about others opinions(like yours) because before I technically give my opinion about a case like this one, there are much evidences to include into my statement, not someone like you who's as the guy who goes to the war with a pistol if you even remember to bring it with you
You don't know that I careless if you are a client or a broker when you are showing a lie and mislead. This time you are a client I'll stand against your lies, next time if a broker does the same I'll do the same.
You don't understand that my Word is the Truth.
I'll not show 1 or 2 charts but 6 charts(5 attachments will be seen because FPA only allow 5 files per post, the last file attached with be a 2 chart merge of same broker), not for Fxpro broker but for 3 different brokers(fully regulated & in many of the Top regulatory bodies), add to it FXDD chart proof posted by a member to make it 4 brokers which is enough proof I think for any normal human being to see & understand that your offends toward the broker are totally false.
There are charts of 2 brokers that has its market watch 2 hours earlier, so FPA members will see the times as 1:07 and 3:30 instead of 3:07 & 5:30 for the other broker.
There will not be seen any mark of the brokers names on the charts to not make an advertisement for any of those brokers.
If you were a man enough at least to post charts from 2 weeks when I told you to do so, could had posted a chart from your lovely forexpros site to show you same real prices shown there too(for your blindness) but after 2 weeks it is not easy to go to a 1 minute chart in forexpros charts to get a clear picture nor have the time for that.
As FPA members are seeing on all charts approximately same prices(maybe few decimals difference) at time the positions were closed by Fxpro in the client account.
All charts match on times and prices when both positions were closed at, are fully real market prices.
I think one was closed before the other due to margin call stop level.
Now, to the total disgrace by the client which is revealed clearly in the charts.
Even if the devil in him was the one writing, could had been smarter than what the client wrote, since even a foooooooooooool will know looking at the chart that if not at the time the first position was closed, it was going to be closed at time of the second position, both together when price went to 105.06 for eurpjpy.
For more credibility, some brokers(other than the attached brokers charts) had some few pips difference for the first position time price of close but all had nearly similar high price for the second position price 105.06-07
Your second position was closed at 104.99, so very clear no doubt of the close price, even the broker saved you some 7 pips to keep you with some money
Between the close of the first position and the second position, price didn't move much but kept same limited movement(in a 2 and half an hour time interval) at high levels(the least was 104.83) before going to 105.06 to later fall down down below your entry prices which could had been a good profit if not of your bad money management
So, there's not ever some excuse from the client like "it went down to my position price and later went up, could had closed my positions"
All that if were taking the devil side of foolish doubts.
Further proof, the client admitted that was "sleeping" at time of both positions were closed at real market prices.
Evidences shown on all the charts are very clear for all FPA members to see. No broker will take the client claims for real, neither Fxpro nor even the worst scam finding broker found in FPA files, since everything is clear, no doubt on anything at all.
Impasse can be the name of your case
A bad situation you had put yourself into due to your foollishness to say the least.
You can now go continue playing hide and sick games with your friends kid.
Regarding BigT1 intervene in this case with a detailed explanation about how the market prices work between liquidity providers demand and supply, bids & asks, banks..etc
I think that's too much & a waste of time dedicated for that client to understand, since he's busy stuck with his own thoughts and stubbornness along his trading ignorance.
However, that will help other members(who are open to learn) to understand the first steps of how prices are being run in the market.
Despite calling me "rude and presumptuous" was for no reason.
By the way, don't know why you like to always half way insult me with the word "rude", your tongue can't pronounce anything else when reading my name
Didn't post anything wrong or offending against that client until this post in spite of his stupidity in dealing with this case from a point that is fully misleading and his continuation of following the wrong path which moves me out of my clothes when any person does that since it shows ignorance in his whole life not just trading.
(Never wrong if a client say he's wrong and end the case, that shows smartness but continuing in his unawareness because of his fixed mind & stubbornness is the total stupidity)
If saying those 2 false words about me will relax you from your psychological part in the game of give and take, so you don't feel giving me any bonus credit(which I never ever care about given from anyone), not that complicated to not give credibility to whom deserve it and whoever the person is(looks you have a big problem in doing the same), since you took the time for writing that long explanation, and to keep FPA a peaceful environment as its name shows, I'll absorb your false words & not reply to you as must be & for such little offenses.
But Don't test my patience for next time
At end, the Truth will appear and am its Word.
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