FXTM Delays My Withdrawal

[friendi]

It's great to hear that you received your withdrawal, friendi !

Payments are processed and sent from our side within a maximum of 24 working hours - and this withdrawal was released from FXTM's side within the said time frame.

Please keep in mind that payment-process once sent from our side would depend on the external payment portal and is usually conducted during working hours (weekend days do not count as working hours) and we always do our best to push the external payment portal to release the funds to you as soon as possible.

We process successful withdrawals on a daily basis for our 4 million+ clients around the world and we always aim to improve our payment process so lovely clients like you enjoy a trouble-free experience with FXTM.

Please do get in touch with us if you require any further assistance in the future.

If you are using the term of 24 working hours, please add in "working hours" in your withdrawal schedule. Your withdrawal schedule is written as 24 hours, no one is expecting 24 hours refer to working hours.

Also, please don't confuse everyone that electronic processor such as fasapay is instantly. It doesn't depend on them. Once you sent it, we will receive instantly. Please modify your answer when replying clients. You are just confusing everyone.

 

[FxMaster]

Yes, thanks to FPA.

You are most welcome

It`s always good to see resolved cases. Yo mods, can you please mark and move it to resolved folder??

Note: Don't forget to update* your review if you left any
* To update the review, you need to submit a review for the company with the same name as you used before on their review page.

And if you want to volunteer donation then here is the link to .
Note: Donation is not mandatory but if you think we helped you get your funds then you can say thanks to us by donation too

 

[ForexTime (FXTM)]

If you are using the term of 24 working hours, please add in "working hours" in your withdrawal schedule. Your withdrawal schedule is written as 24 hours, no one is expecting 24 hours refer to working hours.

Also, please don't confuse everyone that electronic processor such as fasapay is instantly. It doesn't depend on them. Once you sent it, we will receive instantly. Please modify your answer when replying clients. You are just confusing everyone.

Thank you for your feedback, friendi and we have shared it with our specialists.

We always do our best to improve our payment process so our clients enjoy a hassle-free experience with FXTM.

Happy Trading!

 

[abdelsad]

@ForexTime (FXTM) can we have your attention here, please?

Same problem

 

[FxMaster]

Same problem

If you are having a severe problem with a company, you should open your own thread in Financial Company Comparisons and Discussions
and give details (make sure to choose "prefix" as a problem).

Why your own thread?

1. If the person who started this thread has their issue resolved, it will be marked as resolved.

2. Your thread can have a link from your review. This makes your issue more visible.

3. Issues can be different. Having your own thread makes getting advice specific to resolving your issue easier.

 

[4evermaat]

@FPA Forums Team the OP complaint was resolved. It should be moved over to the resolved folder.