I have requested to vist Andrew Frankland in Spain for 2 months in a row. First when Andrew Frankland phoned me first time. Then secondly when Susan phoned me requesting a suitable time for Andrew Frankland to phone me the following month needless to say Andrew Frankland did not phone me that month.
I waited another month to pass then I closed my account and requested the return of my money. I sent the E Mail to clients@global-fx.net. A week later I received a phone call from Andrew Frankland asking why I was closing my account. I stated that I had request to visit him in Spain twice and I was neither invited nor denied permission to visit his office in Spain. He behaved like a spoiled school boy on the phone.
I stoped his whineing by telling Andrew Frankland straight all I require is an invitation to you office in Spain and I will keep my account open. "So what is your address". Andrew Frnkland coldly stated he did not want any visitors and refused to supply his Spanish address. Hence I told him to close my account and return my money.
Today I received an E MAil from clients@global-fx.net stating that as I had not kept my account open for 2 years they will deduct 35% commision from the account profit and the money will be returned in 60 days.
Now Gloal-fx trade the foreign Exchange spot market which is liquid make a trade and your account is instantly credited or debited with the result of the trade. Contact your broker and you can have your money in your own bank account in 5 days. Why does Global FX require 60 days to return the balance of your trading account to your Bank Account!! That is the question.
Update
Following on my request to close the account with Global FX. I have just had a very interesting conversation with David Hicks the South American Partner of Andrew Frankland.
He led me through the Messaging system Global FX use to communicate with their brokers and demonstrated Global FX own trading platform. Which they developed themselves. It allowed Global FX to monitor their trades and control the risks involved. Myself having experience of BAC's messaging system, Fortise Banks Payments, Electronic Data Interchange, Marketing data bases and monitoring company performance of sales etc it is what I expect any good company to carry out. I now have an invitation to visit Andrew Franklin in Spain. And I am leaving my account open.
Do not take this as a recommendation make up your own mind.