I got an email today from Go Markets Aus suspending trading in my account. They allege that my trading is "suspicious and in particular exploiting internet & connectivity delays in order to take advantage of arbitrage on the Trading Systems.". My account is now frozen for up to 90 days.
I would be interested to see if anyone else had had a similar experience with either Go or any other broker.
GO Markets First Choice for Forex
Suspension of your Account
Dear Client,
We are writing to you to inform you of the action we have taken in respect of your trading account.
Following a request from our liquidity provider, we have today suspended your account pending a further investigation into suspicious trading and in particular usage of internet and connectivity delays in order to take advantage of arbitrage on the Trading Systems.
The suspension is in accordance GO Markets’ Terms and Conditions for Margin FX section 10. h), 9. j) and 9. l) as duly accepted by you prior to opening your account (see full terms and conditions here).
Until completion of the investigation, no further trades on your account will be allowed and no further withdrawals can be made. It is envisaged the investigation will be completed within 90 days. Once completed we will write to you to advise of the results of our investigation.
If you have any current open positions on your account and wish to trade, please contact us on +61 3 9934 4500.
If in the meantime you have any other queries please do not hesitate to contact us.
Kind regards,
GO Markets
I would be interested to see if anyone else had had a similar experience with either Go or any other broker.
GO Markets First Choice for Forex
Suspension of your Account
Dear Client,
We are writing to you to inform you of the action we have taken in respect of your trading account.
Following a request from our liquidity provider, we have today suspended your account pending a further investigation into suspicious trading and in particular usage of internet and connectivity delays in order to take advantage of arbitrage on the Trading Systems.
The suspension is in accordance GO Markets’ Terms and Conditions for Margin FX section 10. h), 9. j) and 9. l) as duly accepted by you prior to opening your account (see full terms and conditions here).
Until completion of the investigation, no further trades on your account will be allowed and no further withdrawals can be made. It is envisaged the investigation will be completed within 90 days. Once completed we will write to you to advise of the results of our investigation.
If you have any current open positions on your account and wish to trade, please contact us on +61 3 9934 4500.
If in the meantime you have any other queries please do not hesitate to contact us.
Kind regards,
GO Markets