GUILTY Case# 2011-075 | ABSOLUT25 vs www.fxcbs.com

Based on the available evidence, do you believe that FXCBS.com is guilty?

  • Guilty

    Votes: 61 100.0%
  • Not Guilty

    Votes: 0 0.0%

  • Total voters
    61
  • Poll closed .

ABSOLUT25

Private
Messages
12
Original FPA Traders Court Submission:

I am submitting the case against: www.fxcbs.com

My Case is: Sorry for the mistakes I do not know English. I write through the translator by Google.
Ladies and Gentlemen,

I have a complaint about a company FXCBS and I became its victim.
08/02/2011, I filled up an account with 3900 €. The first week so far set up the robot, it has lost more than 50% of the deposit,
but then when set up, then went to a good profit and at the end of the second week of FXCBS blocked the trading account and then
completely wiped out all the deals that were after August 14. In this email write all that without erase
any explanation or warning.
..............................................................

Dear Andrej,

We regret to inform you that after investigating the discrepancies between your account and the liquidity provider,
we concluded that none of your orders was honoured by the bank since the 15th of August 2011.
Therefore, the account was rolled back to the same status as was on 14th of August 2011.
You may now commence trading on your account.

We wish you successful trading.

Kind Regards,


FXCBS Accounts Dept.
accounts@fxcbs.com
FXCBS|Fienex Group
..........................................................
After that they may once have not answered my email. I wrote three email and chat.
..........................................................

AN: finance@fxcbs.com,
compliance@fxcbs.com
26 августа 2011 г. 16:52
withdraw
googlemail.com

Good morning .



I send you a request to withdraw 19 000 EURO from my account 2212924 which I earned by your broker.


If I do not get their money within the next week,
I will consider myself obliged to inform their opinions about your work with clients
to all persons interested in working in the financial markets,
that may suffer from cooperation with your company (the main site, about 350 forums and blogs devoted to investments and working on the Forex market.)
This way you not only hurt the reputation but also the further prosperity.
The same will apply to the peace army at your place of registration statement with the fraud and that criminal proceedings are instituted


PS: If you are the first in this market I would like to enlighten you to the next.
When the transaction is approved at a specified price on a real broker, then that price is in the market.
This is your problem that could not bring the transaction to the bank. Platform accept your orders, then took my broker a deal and fulfilled.
and the fact that you pulled out of the socket server that translates the transaction to the market this is your kitchen affairs.

I hope for your reasonable act

Andrej
................................................

Since he received no answer, he wrote as much time to chat, but no action was not totally on their side. Since it is not seriously not to react in any way the customer after they killed my profit.
The whole story and I'm giving you a screenshot.

Help please and do not leave it to them just like that. Let them know as much about what kind of trader they are liars.

The whole story and I'm giving you a screenshot.

Best Regards

Andrej

New thread in the Scam Alerts Folder:

Review is submitted by ABSOLUT25 on 09/13/11

The company was first contacted about the issue on 08/22/11 the last contact was on 09/03/11

Details: UK Number
+442081445809

Company representatives' emails: Customer Support <support@fxcbs.com>
Complaints Department <complaints@fxcbs.com>
Accounts Department <accounts@fxcbs.com>
Finance Department <finance@fxcbs.com>

 

Attachments

Pharaoh

Colonel
Messages
19,729
No reply from FXCBS in the Scam Alerts thread. Can we go ahead and invite them into this one?
 

alvin050

Private, 1st Class
Messages
62
Any kind of "rollback" of profits is grossly unfair to traders and smacks of scam. Guilty!
 

gaban13

Private, 1st Class
Messages
41
broker have many ways to delete trading record and modify journal..case like this will give disadvantages to client
 

dave edwards

Private, 1st Class
Messages
34
guilty

rollbacks!!! They are scamming. I would not use them and recommend all to close their accounts asap.
Dave
Cape Town:unhappy:
 
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