1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

GUILTY Case# 2012-014 | Falmi Dorlo vs www.synergyfx.com.au

Discussion in 'Guilty Verdicts' started by Falmi Dorlo, Jan 26, 2012.

?

Based on the available evidence, do you believe that SynergyFx.com.au is guilty?

Poll closed Apr 22, 2012.
  1. Guilty

    33 vote(s)
    84.6%
  2. Not Guilty

    6 vote(s)
    15.4%
  1. Falmi Dorlo

    Falmi Dorlo Private

    Joined:
    Nov 6, 2009
    Messages:
    16
    Likes Received:
    0
    Original FPA Traders Court Submission by Falmi Dorlo:

    I am submitting the case against: www.synergyfx.com.au

    My Case is: On December 16th, I made several trades and getting a big profit, I requested the withdrawal of 40% of my profit.
    On 20 sent an email saying I had "traded on off-market pricing and have attempted to withdraw profits That Have Been Obtained through unethical trading"
    I replied that I thought absurd "First Realized trading, taking advantage of an absolutely normal upward movement of more than two hours.
    Do not Understand Claiming how you guys are off-market pricing. Who have control over this is you, not me. "
    In 23 days I received another email telling them "We acknowledge you of not Appear to be satisfied with the current FX Synergy has provided service to you as per your email dated 20th Dec 2011. We are currently full Conducting the Investigation Regarding your concerns as per our Compliance & Risk internal procedures and expect to be Able to Provide you with a formal response early in the new year. "
    On January 11 sent an email canceling all my trades waxing my account.

    New thread in the Scam Alerts Folder:
    www.forexpeacearmy.com/forex-forum/scam-alerts-folder/18609-synergyfx-scam-profits-do-not-pay.html#post80856

    Review is submitted by forli on 01/26/12

    The company was first contacted about the issue on 12/20/11, the last contact was on 01/11/12

    Details: Dear Mr Forli,



    Thank you for your email.



    We acknowledge you do not appear to be satisfied with the current service Synergy FX has provided to you as per your email dated 20th Dec 2011. We are currently conducting a full investigation regarding your concerns as per our internal Risk & Compliance procedures and expect to be able to provide you with a formal response early in the new year.



    Regards





    Alexia Boutin

    Compliance Officer



    Synergy FX | Level 8, 56 Pitt Street, Sydney, 2000



    Tel: +61 2 8274 2600

    Fax: +61 2 9247 4601



    alexia@synergyfx.com.au

    www.synergyfx.com.au

    Company representatives' emails:
    Alexia Boutin<alexia@synergyfx.com.au>

    Attached Files:

    1. DetailedStatement (2).htm
    2. 221345 Forli.pdf

     
  2. Pharaoh

    Pharaoh Colonel

    Joined:
    Oct 3, 2007
    Messages:
    19,668
    Likes Received:
    2,206
    Does Synergy's TOS say anything about scalping?
     
  3. Falmi Dorlo

    Falmi Dorlo Private

    Joined:
    Nov 6, 2009
    Messages:
    16
    Likes Received:
    0
  4. Pharaoh

    Pharaoh Colonel

    Joined:
    Oct 3, 2007
    Messages:
    19,668
    Likes Received:
    2,206
    Email them one more time. Ask them for a detailed explanation of why your trades were erased. Let's see if they reply.
     
  5. Falmi Dorlo

    Falmi Dorlo Private

    Joined:
    Nov 6, 2009
    Messages:
    16
    Likes Received:
    0
    email sent on 02/03/2012
    Re: Synergy Financial Markets Investigation


    Dalmo Forli
    10:35 (0 minutos atrás)

    para Alexia
    Please would like a detailed explanation of the reason for the cancellation of my profits and closing the account because my trades were made according to the policy of the Synergy Permissions for scalping.

    I await your urgent return

    thank you

    Dalmo Forli
    Undo edits

    2012/1/11 Alexia Boutin <alexia@synergyfx.com.au>
    Dear Mr Forli,


    Post our conducting a full investigation regarding your concerns as per our internal Risk & Compliance procedures we are satisfied that Synergy has acted correctly in accordance with market procedure.

    Please see the attached document. This has also been sent hard copy to the postal address.


    Many thanks,


    Alexia Boutin
    Compliance Officer

    Synergy FX | Level 8, 56 Pitt Street, Sydney, 2000

    Tel: +61 2 8274 2600
    Fax: +61 2 9247 4601

    alexia@synergyfx.com.au
    Online forex trading | Metatrader 4 broker | currency trading - Synergy FX
     
  6. Pharaoh

    Pharaoh Colonel

    Joined:
    Oct 3, 2007
    Messages:
    19,668
    Likes Received:
    2,206
    Can you attach whatever is was he attached to his email?
     
  7. Falmi Dorlo

    Falmi Dorlo Private

    Joined:
    Nov 6, 2009
    Messages:
    16
    Likes Received:
    0
    This first post is attached in the PDF file
    So far not responded
     
  8. Pharaoh

    Pharaoh Colonel

    Joined:
    Oct 3, 2007
    Messages:
    19,668
    Likes Received:
    2,206
    Ask him for a copy of the report he says was sent to ASIC. Also, contact ASIC and ask them for a copy.
     
  9. Falmi Dorlo

    Falmi Dorlo Private

    Joined:
    Nov 6, 2009
    Messages:
    16
    Likes Received:
    0
    Email sent
    Synergy Financial Markets Investigation


    Dalmo Forli
    12:21 (0 minutos atrás)

    para Alexia
    Hello
    How not answered my previous request, could please send me the report that was sent toASIC.

    Thanks

    Dalmo Forli

    Em 3 de fevereiro de 2012 09:35, Dalmo Forli <dalforcana02@gmail.com> escreveu:
    Please would like a detailed explanation of the reason for the cancellation of my profits and closing the account because my trades were made according to the policy of the Synergy Permissions for scalping.

    I await your urgent return

    thank you

    Dalmo Forli
    Undo edits

    2012/1/11 Alexia Boutin <alexia@synergyfx.com.au>
    Dear Mr Forli,


    Post our conducting a full investigation regarding your concerns as per our internal Risk & Compliance procedures we are satisfied that Synergy has acted correctly in accordance with market procedure.

    Please see the attached document. This has also been sent hard copy to the postal address.


    Many thanks,


    Alexia Boutin
    Compliance Officer

    Synergy FX | Level 8, 56 Pitt Street, Sydney, 2000

    Tel: +61 2 8274 2600
    Fax: +61 2 9247 4601

    alexia@synergyfx.com.au
    Online Forex Currency Trading Platform | Metatrader 4 broker | ECN
     
  10. Pharaoh

    Pharaoh Colonel

    Joined:
    Oct 3, 2007
    Messages:
    19,668
    Likes Received:
    2,206
    Let's give them a few days to answer. If they don't send the information to you, then I'm in favor of taking the case public.
     

Share This Page