GUILTY Case# 2013-102 | Derek 215 vs www.Forexoma.com

Based on the available evidence, do you believe that Forexoma.com is guilty?

  • Guilty

    Votes: 47 100.0%
  • Not Guilty

    Votes: 0 0.0%

  • Total voters
    47
  • Poll closed .

Derek 215

Private
Messages
21
Original FPA Traders Court Submission:

I am submitting the case against: www.Forexoma.com

My Case is: I have deposited 5,000 USD into their account to use their brokerage service to trade FX in MT4 platform. I filed an account application with Forexoma around end of May and I finally recieved an email confirmation from Forexoma that my account was finally approved on June 21, 2013. It took them almost over a month to get my account approved. Their reason was because they were doing a lot of system upgrading on their end including their MT4 tools. On June 28, 2013 my funds has reached Forexoma and recieved an email from them stating that my funds has funded my live account and that I can start trading. Aug 5th, 3 of my position were closed out in my MT4 platform by Forexoma. They were all closed around 14:05-09 that day. I immediately send a support ticket to Forexoma to resolve the issue. They also sent back a confirmation email stating they have recieved my helpdesk ticket tracking ID: 7PB1AEHXXN. But they have not reply in more than 4 days and I have sent addtional 3 emails daily demanding to know what is going on. Then I went to FPA forum and noticed that people are also complaining about FOREXOMA on the same issues. This is when I realize that something is very wrong and I immediately send a fund withdrawal request on Aug 8th 2013 which is still to no avail presently. Currently, MT4 stated that FOREXOMA are no longer their client and their website are also no longer exist. Up until today, I still have not hear from Forexoma since their last automated email response back on Aug 8th, 2013 regarding the withdrawal request. There is also no way for me to contact Forexoma as well. The people in the forum and I believe that a person named Vahid Chaychi might be responsible for this scam although we need enough evidence to support a class action on this person. I even filed a complaint on Forexoma on econsumer.gov

New thread in the Scam Alerts Folder:

Review is submitted by Derek 215 on 08/09/13

The company was first contacted about the issue on 08/05/13 the last contact was on 08/08/13

Details: Dear Derek Cheung,

Your support ticket "Two of my positions was closed?" has been submitted successfully. We try to reply to all tickets as soon as possible, usually within 48 hours.

Your tracking ID: 7PB1AEHXXN You can view the status of your ticket here: http://www.forexoma.com/help-desk/ticket.php?track=7PB1AEHXXN You will receive an e-mail notification when we reply to your ticket.

*DO NOT REPLY TO THIS E-MAIL* This is an automated e-mail message sent from our support system. Please do not reply to this e-mail because your reply will not be forwarded to us! Please use the link above for proper communication. Regards, www.forexoma.com


Please Do Not reply to this email. Your withdrawal request is received and will be processed shortly. All the requests will be processed in the order they are received. You will be notified via email as soon as your fund is sent to you. Depend on several factors, it can take from a few hours to few days to receive your money. Please be patient. NOTE: Please ignore the below notification, if you have already sent us your proof of identity and physical address, and also the client agreement. In order to withdraw money from your account, first you have to complete all the registration stages, including providing proof of identity and physical address, and also accepting our terms of services and client agreement. This is clearly mentioned on your Forexoma account home page, where you submitted the withdrawal request. You have already received the related instructions through email when your live trading account was created and its access info was emailed to you. Please follow those instructions and complete the registration stages, otherwise your withdrawal request can not be processed by us. Please be advised that the positions/trades/transactions you take while...: - Your registration is incomplete for any reasons;- There is any problems with your proof of identity and physical address;- You have refused to agree with our terms of services and client agreement;- You refused to send us your proof of identity and physical address;- You already do not have your live account approval from us; ...Can not be approved by our liquidity providers, and so, we can not receive your profits from the liquidity providers. Before you trade, please always make sure that your registration is complete and all the documents and information you have with us are up-to-date. Thank you. Best regards,Forexoma Teamwww.forexoma.com

Company representatives' emails: Vahid Chaychi<withdraw@forexoma.com>
Vahid Chaychi<help@forexoma.com>
Vahid Chaychi<accounts@forexoma.com>
Vahid Chaychi<wire@forexoma.com>

 

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Pharaoh

Colonel
Messages
19,994
Technically, you need an individual thread in Scam Alerts instead of posts in another person's thread.

Go ahead and get one made and this can be fast-tracked.
 

George Mcall

Corporal
Messages
89
Oh dear another day and another victim. The website is down and the broker would appear to have left town. The only question is 'which town'. No insolvency specialist has been appoint to wind up the affairs. I am in no doubt of the guilt and will be voting accordingly when the time arises.
 

Master Yoda

Captain
Messages
2,929
I really don't understand why we should wait for people to complain more to officially declare these people as SCAM?!
Let's suppose they will wake from the death and reactivate the website... it will turn them back to be saints?
The facts are clear- the site is off, they are holding traders money, no one answers or reply while they are obligated to, platform is off. Now this is a scam without any extra need for proofs.
 

Pharaoh

Colonel
Messages
19,994
With the site offline, there's no danger of any more money being taken. These cases will bring more victims together to share information about how and where to complain.
 

John Naluswa

Private, 1st Class
Messages
37
Like I suggested some time back, FPA should have a page/ thread where all these brokers voted guilty should be posted to make it ease for us to know which of them to avoid. It will also make other brokers think twice before ripping off their customers.

I will be voting Guilty!!!!!!!!!!!!!!
 
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