Original FPA Traders Court Submission:
I am submitting the case against: www.Citrades.com
My Case is: I have a guaranteed VIP account with Citrades.com The account is guaranteed against loss of principal and has a guaranteed interest payment of 6.75% per month. The contract is for 6 months. At the end of 6 months I can do whatever I want to do with my money. (Purchase a new contract, withdraw my funds, etc.). My contract expired around March 11 and I logged into my account but there was no money there. I contacted the broker who put me in contact with Steve Phillips. I asked Mr. Phillips where my money was and he proceeded to try and get me to deposit even more money in another one of their retirement accounts. I told him I need to know what happened to my money. He finally said that he was able to reestablish my account with a balance of approximately 150,000. I waited a few days and then told Mr Phillips that I was not going to make any further deposits into a new account and requested my money. I checked my account and there was still no money in it. I contacted Mr Phillips and he stated he could not longer help me and that management would contact me about my account. I have not heard from management or anyone else. I have tried several times through chat and e-mail but each time they say management will contact me. Well it has been over three weeks and still no contact. Please help me get my money back. Thank you,
New thread in the Scam Alerts Folder:
Review is submitted by david on 04/30/15
The company was first contacted about the issue on 03/05/15 the last contact was on 04/30/15
Details: The broker has not responded or replied to repeated phone calls, e-mails or live chat.
Company representatives' emails: Steve Phillips <Steve@citrades.com>
I am submitting the case against: www.Citrades.com
My Case is: I have a guaranteed VIP account with Citrades.com The account is guaranteed against loss of principal and has a guaranteed interest payment of 6.75% per month. The contract is for 6 months. At the end of 6 months I can do whatever I want to do with my money. (Purchase a new contract, withdraw my funds, etc.). My contract expired around March 11 and I logged into my account but there was no money there. I contacted the broker who put me in contact with Steve Phillips. I asked Mr. Phillips where my money was and he proceeded to try and get me to deposit even more money in another one of their retirement accounts. I told him I need to know what happened to my money. He finally said that he was able to reestablish my account with a balance of approximately 150,000. I waited a few days and then told Mr Phillips that I was not going to make any further deposits into a new account and requested my money. I checked my account and there was still no money in it. I contacted Mr Phillips and he stated he could not longer help me and that management would contact me about my account. I have not heard from management or anyone else. I have tried several times through chat and e-mail but each time they say management will contact me. Well it has been over three weeks and still no contact. Please help me get my money back. Thank you,
New thread in the Scam Alerts Folder:
Review is submitted by david on 04/30/15
The company was first contacted about the issue on 03/05/15 the last contact was on 04/30/15
Details: The broker has not responded or replied to repeated phone calls, e-mails or live chat.
Company representatives' emails: Steve Phillips <Steve@citrades.com>
