vgasper
Sergeant
- Messages
- 137
Original FPA Traders Court Submission:
I am submitting the case against: www.umofx.com/
My Case is: I opened my trading account in SEPT 2014. Since then I was trading and made profits, so my last known equity was
15682.38 USD. I started all on APR 14. 2015 when I wanted to withdraw some funds from that account (number of the account 657577). After one week I tride to contact their online support but nobody replied. Sudenly on 12.5.2015 they simply blocked my account and sent me this email:
"Dear Gasper,
Based on your trading record (Trading Account No: 657577,657356), our company detected suspicious trading condition where it meets the client agreement as stated below:
"The Company has the rights to suspend the Clients trading account at any time for any good reason with or without written notice to the Client."
As a normal company procedure and final decision, the account will be reset and your account will be disabling (banned) as decided by our company.
Your patronage is important to us, thank you.
Best regards,
Account Department
United Market Oracle International"
My type of trading is "SPIKE TRADING" and "GRID TECHNIQUES". I didnt do anything wrong!
So I lost everything because some fraud company in the middle of New Zealand!
Who is that company to decide to take the money when they just detect suspicious trading? They just decided to take me money because I was profitable and that is suspicious for them!!!
Thank you Gasper Vidic
New thread in the Scam Alerts Folder:
Review is submitted by fxbrokertester on 05/12/15
The company was first contacted about the issue on 04/20/15 the last contact was on 05/13/15
Details: Based on your trading record (Trading Account No: 657577,657356), our company detected suspicious trading condition where it meets the client agreement as stated below:
“The Company has the rights to suspend the Client’s trading account at any time for any good reason with or without written notice to the Client."
As a normal company procedure and final decision, the account will be reset and your account will be disabling (banned) as decided by our company.
Your patronage is important to us, thank you.
Best regards,
Account Department
United Market Oracle International
__________________________________________________
AND THEIR "REGULATOR" ANSWER:
Good morning
Thank you for your query to the FSPR Information Service.
As per our email below, the Financial Markets Authority are one of the New Zealand government regulators of financial market participants in New Zealand and they have the ability to investigate complaints however as this financial service provider was deregistered on 15 April 2015 they may not be able to assist.
You can contact them via their online complaints form here.
http://www.fma.govt.nz/contact/make-a-complaint/
If you would like this matter to be investigated or would like further information you will need to complete this online complaint form.
Kind Regards,
Megan Cook
Client Service Advisor, Financial Service Providers Register
Service Centre (Southern)
Ministry of Business, Innovation & Employment
Hikina Whakatutuki - Lifting to Make Successful
Freephone: 0508 377 746 | International: +64 3 962 6162
Feedback on our service? Fill in our customer satisfaction survey.
Company representatives' emails: Account UMOFX <account@umofx.com>,
UMOFX FINANCE DEPARTMENT <finance@umofx.com>
I am submitting the case against: www.umofx.com/
My Case is: I opened my trading account in SEPT 2014. Since then I was trading and made profits, so my last known equity was
15682.38 USD. I started all on APR 14. 2015 when I wanted to withdraw some funds from that account (number of the account 657577). After one week I tride to contact their online support but nobody replied. Sudenly on 12.5.2015 they simply blocked my account and sent me this email:
"Dear Gasper,
Based on your trading record (Trading Account No: 657577,657356), our company detected suspicious trading condition where it meets the client agreement as stated below:
"The Company has the rights to suspend the Clients trading account at any time for any good reason with or without written notice to the Client."
As a normal company procedure and final decision, the account will be reset and your account will be disabling (banned) as decided by our company.
Your patronage is important to us, thank you.
Best regards,
Account Department
United Market Oracle International"
My type of trading is "SPIKE TRADING" and "GRID TECHNIQUES". I didnt do anything wrong!
So I lost everything because some fraud company in the middle of New Zealand!
Who is that company to decide to take the money when they just detect suspicious trading? They just decided to take me money because I was profitable and that is suspicious for them!!!
Thank you Gasper Vidic
New thread in the Scam Alerts Folder:
Review is submitted by fxbrokertester on 05/12/15
The company was first contacted about the issue on 04/20/15 the last contact was on 05/13/15
Details: Based on your trading record (Trading Account No: 657577,657356), our company detected suspicious trading condition where it meets the client agreement as stated below:
“The Company has the rights to suspend the Client’s trading account at any time for any good reason with or without written notice to the Client."
As a normal company procedure and final decision, the account will be reset and your account will be disabling (banned) as decided by our company.
Your patronage is important to us, thank you.
Best regards,
Account Department
United Market Oracle International
__________________________________________________
AND THEIR "REGULATOR" ANSWER:
Good morning
Thank you for your query to the FSPR Information Service.
As per our email below, the Financial Markets Authority are one of the New Zealand government regulators of financial market participants in New Zealand and they have the ability to investigate complaints however as this financial service provider was deregistered on 15 April 2015 they may not be able to assist.
You can contact them via their online complaints form here.
http://www.fma.govt.nz/contact/make-a-complaint/
If you would like this matter to be investigated or would like further information you will need to complete this online complaint form.
Kind Regards,
Megan Cook
Client Service Advisor, Financial Service Providers Register
Service Centre (Southern)
Ministry of Business, Innovation & Employment
Hikina Whakatutuki - Lifting to Make Successful
Freephone: 0508 377 746 | International: +64 3 962 6162
Feedback on our service? Fill in our customer satisfaction survey.
Company representatives' emails: Account UMOFX <account@umofx.com>,
UMOFX FINANCE DEPARTMENT <finance@umofx.com>