Original FPA Traders Court Submission:
I am submitting the case against: www.500option.com
My Case is: Alex Cooper of 500option.com contacted me on Dec 21 2015 and offerd me to participate in an “Off market trade” (which I have never heard of before). We agreed that if I deposited €7900 with them that they would send the money back to my bank on the 27th-28 of Dec 2015 and the offtrade amount would be arround €30.000. After a long discussion with confirmation that the money would be sent back to my card, I accepted. I deposited €7900 as agreed.
On the 28th dec 2015 at 11:22:53 Alex informed me we got €30.337.5 from the offtrade and he spoke to the CEO to credit the profit to my account.
About 20 minutes later he told me that he had an argument with his CEO but he reached a compromise, he needed me to put in an additional €13,300 to get the Off Market trade credited to my account, and after I put the money in I can of course take it out and I can take out the off market trade as soon as it is in my account.
I explained to him that my capital was exhausted and I had no way to put in an additional €13,300. Alex Cooper continued to put pressure on me and assure me that if I could just deposit the €13,300 that I would receive the €30K and it could be taken out right away.
The €7900 was not returned to me as agreed by the 28th Dec. After calling the main office several times and being told that I would receive a call back the same day which never happened. Alex Cooper contacted me again on Jan 05, 2016 and told me he had to take an urgent trip to moscow, and he would be back in the office the next day and fix everything.
On the 6th jan 2016 Alex assured me that he was there to take care of me and apologised for his staff not handling things right. After that, Alex began to try and come up with ways for me to get the €13300, asked me to take out a loan from the bank, try and come up with another credit card, etc, depite me trying to explain to him that I did not have any liquidity left, he tried to get me to put in a lower amount of €3300 and he would talk to the CEO again and arrange everything.
On the 7th jan 2016 Alex Cooper told me again he would try and solve everything.
On the 11th jan 2016 after asking Alex what was happening with the capital return + offtrade balance €30,337.5 that was supposed to be sent to me on the 27th, he replied “you can't get the off market trade profits mate because you didn't complete the requirements”. He later denied that I was involved in the off trade in an unclear manner and accused me of being stubborn.
On the 13th jan 2016 I gave 500option an ultimatum to either:
a.) Payout the €30,337.50 offtrade + €7,900 deposit for a total €38,237.50 and manage my account like we had talked about right from the start (another long story that is outside of the scope of this case)
b.) Payout the €30,337.50 offtrade + remainder of balance of €35,450 for a total of €65,787.50 before then end of this week and our business is done.
Or I would take the matter further.
On 14th Jan 2016, Alex told me they had settled everything and they would manage the account until march and credit the profit and he would get back to me the next day. I asked him to make sure he payed out the money and to be sure all future withdraws go without any complications or delays. He told me not to worry and they would start on monday.
On Monday Jan 18th 2016, Alex asked for the account login and told me they would get started. I asked him to take care of the withdraw that day as well. He replies "yes Michael? I am a bit busy now mate. I will back to you later on”.
On Jan 19th 2016 when Alex did not get back as he suggested and the Off Market trade was still not added to my account, or any withdrawls made, I told him I thought he was just trying to buy time and and suspect he had no intention of paying anything back. He told me it wouldn't help if I did a chargeback, because they did everything by the book and got me to sign all the agreements. And that he would turn the tables on me if I tried to go this way.
It seems 500option.com is a more extreme scam binary option company, with no intent of resolving issues with their clients, and no moral values to prevent them from completely draining their clients bank account with no remorse.
New thread in the Scam Alerts Folder:
Review is submitted by mike on 01/19/16
The company was first contacted about the issue on 12/19/15 the last contact was on 01/19/16
Details: [21/12/15 15:08:39] Alex Cooper: OFF market trade is a trade we open off the market with our company. ... Within few days you can make 37500 out of this trade. I mean 37500 profit…. I have with my colleagues because we are trading together for a long time and they trust me, means if the trade will be in the money, I will credit the 37500 to your account, if that is a loss then it goes out from the 2M trade we are doing and that is insured for me so no worries. …. It's not locked until the end of the trade or something. So basically that is a win win situation for you. I want you to make this profits and withdraw the profits to pay your bills and your workers and then we will aim for the managed account.
[21/12/15 15:18:22] Michael : I would love to but don't have that kind of liquidity right now
[21/12/15 15:22:04] Alex Cooper: hold on let me check something
[21/12/15 15:27:47] Alex Cooper: how much liquidity do you have available mate? I want to save you the spot for this trade .
[21/12/15 15:34:30] Alex Cooper: I see. Do you have 11200€ or 7900€ ? The numbers are strange because we need a certain amount to save the unit/spot.
[21/12/15 15:45:23] Michael : When do you need it by and when can I get the capital back latest?
[21/12/15 15:52:31] Alex Cooper: The trade is tomorrow. I need 7900 € as soon as possible to save the spot and arrange everything. Will expire Thursday I will send it right away so by Sunday/Monday you will have it . I mean 27-28/12/15
[21/12/15 16:50:17] Michael : If it losses is there a time before I can take out the capital?
[21/12/15 16:51:26] Alex Cooper: no because we don't use your money. that will be a part of company money
[21/12/15 16:52:11] Michael : Ok, so win or loose I can take back the capital on Thursday?
[21/12/15 16:52:23] Alex Cooper: yes exactly
[21/12/15 16:52:54] Alex Cooper: so how much can you add today ? I will go to prepare the papers now . And how much in total ? ( I mean today + tomorrow )
[22/12/15 10:30:07] Michael : and so there is not misunderstanding, I need the capiltal ammount back very soon to pay bills
[22/12/15 10:31:18] Alex Cooper: I understand you need it back quickly
[22/12/15 10:31:59] Alex Cooper: But we need at least 3900 today mate. The remaining you can add tomorrow if you can go higher
[22/12/15 10:35:02] Michael : yes, if these are not extremely safe trades, better not to do them. Im ill in low season and extremly low on liquidity, come spring times will be much better and much more cash flow, but until then, I need to survive.
[22/12/15 10:47:15] Alex Cooper: Yes I understand man. As I said , we won't risk your money with that trade
[22/12/15 15:41:35] Michael : Need to just make sure, win or lose that the money is returning on the 27th because it is employee wage, and they have agreed to wait with it
[22/12/15 15:45:30] Alex Cooper: Yes mate. Of course . We won't use your money, won't risk it. It will remain in the account . Can you add more than 3900€ ? You will get it back until the 27th. I just need to know the amount to prepare the papers
[28/12/15 10:05:19] Michael : How did the trade turn out?
[28/12/15 10:46:34] Alex Cooper: I didn't tell you yet ?
[28/12/15 10:46:50] Michael : no, tell me the good news
[28/12/15 11:01:51] Alex Cooper: The trade was a profit mate!
[28/12/15 11:02:12] Michael : gr8!! How much?
[28/12/15 11:22:53] Alex Cooper: We've got 30,337.5 € profit mate!!! I spoke to my CEO to credit the profit money to your account.
[28/12/15 11:23:19] Michael : Ohhhhh That is grrrrrrr8!!!!
[28/12/15 11:45:39] Alex Cooper: we've got 1 problem mate . Actually it's not a problem. It is a requirement. I never did the OFF market trade before with a client who is not a VIP client mate. Usually I do that with clients who invested 100k ,150k , 200k and more. My CEO told you that you need to be at least in a VIP trial level to receive that money. We argued with him since I told him you won't be able to reach 70k investment level now . Maybe later in January or February. We were able to reach a compromise . He told me you can get the VIP trial account for 30 days + the profits of the OFF market trade if you will reach 50k investment. So far you invested 36,700€ so we need another 13,300 € . The trial VIP means Jett will work with you for 30 days and manage the account FOR you or together with you. Means he will be able to trade whole January on the earning reports and make you lots of money mate! Plus you will receive the 30,337.5 € from the off market trade !! After the money is in you can take it out of course we just need you to be on the lowest VIP level at least to receive it and you will get managed account to test Jett's potential mate! I didn't even know about that requirement to receive the OFF market profits. Sorry for that. As I told you though this is a great deal and usually only VIP traders of mine get that option. I wanted to give that to you in order for us to move forward and show you our potential. Actually that is what happened. I made you profits and really high profits, you just need to do something from your end and receive them + receive the managed account for 30 days to test Jett. I lowered down the requirement from 70k (which is usually the investment needed for a trial VIP managed account for 30 days) to 50k since I know that now it is a bit weaker period in your business mate. We only need another 13,300€ to receave 30k+ profits + 30 days managed account by Jett. What do you say? Can you do it now? I want to credit the profit to your account and tell Jett to get started ! You can take out the profit of this trade as soon as it will be in and keep only the rest inside. I mean take out 30k or a bit more.
[28/12/15 11:58:12] Alex Cooper: When is the tax authorise? I think the best way to handle that is for you to add the 13,300 real quick today, I will tell my CEO to credit the profit as quick as he can to your balance, then take out the 30,337.5 € first of all and then more if you need, meanwhile Jett will manage the account FOR you and make us all profits. We better not waste time mate because those 30337.5 € profits are here just needed to be sent either to you or to the company profit. I want that to be sent to you mate , because also I will get the % and Jett as well. Plus we were able to convince him to give you the trial managed account for 30 days for 50k total investment instead of 70k
[28/12/15 11:59:14] Alex Cooper: By Thursday you can have the 30,337.5 € on your card
[28/12/15 12:32:05] Michael : I don't have any liquidity left. I have been couning on you with the very last I have. Please don't let me down
[28/12/15 13:22:52] Alex Cooper: I am . I am able to fulfil this. You rather get the money invested for the off market trade and lose the amount we can get from the profit?
[28/12/15 13:23:21] Michael : Don't understand
[28/12/15 13:40:53] Alex Cooper: In order to credit the 30,337.5 € profit we need to be on 50k . Can you stretch things and do it and then you will receive the profits and take out 30k right away?
[28/12/15 13:43:48] Michael : I can’t deposit anymore money
[28/12/15 13:44:37] Michael : Im cleaned out, and my employees need their december wage
[28/12/15 13:50:13] Michael : What shall we do?
[28/12/15 15:17:00] Alex Cooper: let me see
[06/01/16 14:29:28] Michael : I am sooo glad you are back, I was really worried there
[06/01/16 15:06:45] Alex Cooper: Why mate? No one answered you ? I assume our department is not working properly while I'm not here
[06/01/16 15:07:59] Michael : Yea, couldnt get a strait answer and nobody got back, several times they said i would be contacted but nothing happened
[06/01/16 15:08:19] Michael : It was really a perfect storm
[06/01/16 15:10:51] Alex Cooper: I see. Sorry for that. When I'm here that won't happened.
[06/01/16 17:58:39] Alex Cooper: Michael can you reach 40k at least? Adding another 3300? I will talk to him again and arrange everything
[06/01/16 18:00:23] Michael : I honestly don’t have anymore liquidity
[13/01/16 16:16:06] Michael : Ok Alex, Jett, 500option.com staff and CEO
Its now been over 14 days since the payout for the offtrade and the inital capital that according to our agreement should have been payed out to me for a total of €30,337.50 + €7900 on Dec 27-28, 2015.
You have been given more than enough time and now this matter has to be settled today, there are 3 options to choose from:
1.) Payout the €30,337.50 offtrade + €7,900 deposit for a total €38,237.50 that was supposed to be payed out to me on Dec 27-28, 2015. And managed the remainder of the balance until around march when my business begins to pickup again, showing activity and profits, as well show small symbolic payout of min €1000 each month to build up trust that you can manage an account, build up a balance, and honour payouts.
2.) Payout the €30,337.50 offtrade + remainder of balance of €35,450 for a total of €65,787.50 before then end of this week and our business is done.
3.) If option 1 or 2 expediently and satisfactorily, I will do a credit card charge back on €36,700 claiming fraud, do a claim for the €30,337.50 from a ...
[13/01/16 19:16:34] Alex Cooper: We will talk tomorrow mate
[14/01/16 10:50:14] Alex Cooper: Michael are you here? We are having internet problems in the office and no lines. Hope that will be fixed today and we will talk tomorrow. Anyway we will find a solution mate.
[14/01/16 12:26:25] Michael : You can have to the end of the day
[14/01/16 14:19:20] Alex Cooper: Jett is not here I need to talk to him about it as well mate. We will see what we can do by tomorrow mate. I think I will be able to manage the account until March and credit the profit to your account, I will tell you the final decision asap. Wait until tomorrow mate.
[14/01/16 18:08:17] Alex Cooper: Michael everything is good. Settled everything. I will explain tomorrow.
[14/01/16 19:17:13] Michael : Gr8! !
[15/01/16 11:53:53] Alex Cooper: We can manage the account
[15/01/16 12:44:37] Michael : Fine, make sure that the withdraw and all future withdraws go without any complications or delays. There are many binary scam companies that don’t payout.
[15/01/16 14:12:30] Alex Cooper: no worries. have a great weekend . we will start on Monday
[18/01/16 09:51:42] Alex Cooper: Hi Michael. Give us your password so we can get started .
[18/01/16 09:55:14] Michael : the password is xxx
[18/01/16 09:56:21] Michael : you take care of the withdrawl today as well?
[18/01/16 10:47:55] Michael : alex?
[18/01/16 10:54:47] Alex Cooper: yes Michael? I am a bit busy now mate. I will back to you later on.
[18/01/16 10:56:36] Michael : gr8, make sure the withdrawl goes out today
[19/01/16 10:45:40] Michael : Im going to the bank today to do a chargeback, I think you are just trying to buy time and you had no intention of paying anything back
[19/01/16 10:47:51] Michael : Don’t place any trades, I wont either
[19/01/16 10:52:01] Alex Cooper: we can keep trading and make profits but threatening us is not the way. We did everything by the book. We will turn the tables on you if you will decide to go this way mate.
[19/01/16 10:54:36] Michael : You didn't, you told me before I put money in on the 22nd Dec, that you would payout on the 27th 28th of December, you didn't!
[19/01/16 10:55:53] Alex Cooper: By the way you never even made any withdrawal request in the system
[19/01/16 10:56:59] Michael : I still haven't even seen the off trade credited to my account which would be nessesary before I could request the withdrawal
[19/01/16 13:05:16] Alex Cooper: I would've take care of that if we would reach that point mate. Anyway you've never placed a withdrawal attempt and saying we are not sending you money out and that we are a scam? Funny
[20/01/16 09:56:58] Michael : I did a withdraw attempt as you complained that I had not tried that. It was denied, and they referred me back to you!
Company representatives' emails: Alex Cooper <alex@500option.com>
Jett Harrison <jett.h@500option.com>
Support <Support@500option.com>
Accounts <accounts@500option.com>
Kim <kim@500option.com>
Compliance <compiance@500option.com>
I am submitting the case against: www.500option.com
My Case is: Alex Cooper of 500option.com contacted me on Dec 21 2015 and offerd me to participate in an “Off market trade” (which I have never heard of before). We agreed that if I deposited €7900 with them that they would send the money back to my bank on the 27th-28 of Dec 2015 and the offtrade amount would be arround €30.000. After a long discussion with confirmation that the money would be sent back to my card, I accepted. I deposited €7900 as agreed.
On the 28th dec 2015 at 11:22:53 Alex informed me we got €30.337.5 from the offtrade and he spoke to the CEO to credit the profit to my account.
About 20 minutes later he told me that he had an argument with his CEO but he reached a compromise, he needed me to put in an additional €13,300 to get the Off Market trade credited to my account, and after I put the money in I can of course take it out and I can take out the off market trade as soon as it is in my account.
I explained to him that my capital was exhausted and I had no way to put in an additional €13,300. Alex Cooper continued to put pressure on me and assure me that if I could just deposit the €13,300 that I would receive the €30K and it could be taken out right away.
The €7900 was not returned to me as agreed by the 28th Dec. After calling the main office several times and being told that I would receive a call back the same day which never happened. Alex Cooper contacted me again on Jan 05, 2016 and told me he had to take an urgent trip to moscow, and he would be back in the office the next day and fix everything.
On the 6th jan 2016 Alex assured me that he was there to take care of me and apologised for his staff not handling things right. After that, Alex began to try and come up with ways for me to get the €13300, asked me to take out a loan from the bank, try and come up with another credit card, etc, depite me trying to explain to him that I did not have any liquidity left, he tried to get me to put in a lower amount of €3300 and he would talk to the CEO again and arrange everything.
On the 7th jan 2016 Alex Cooper told me again he would try and solve everything.
On the 11th jan 2016 after asking Alex what was happening with the capital return + offtrade balance €30,337.5 that was supposed to be sent to me on the 27th, he replied “you can't get the off market trade profits mate because you didn't complete the requirements”. He later denied that I was involved in the off trade in an unclear manner and accused me of being stubborn.
On the 13th jan 2016 I gave 500option an ultimatum to either:
a.) Payout the €30,337.50 offtrade + €7,900 deposit for a total €38,237.50 and manage my account like we had talked about right from the start (another long story that is outside of the scope of this case)
b.) Payout the €30,337.50 offtrade + remainder of balance of €35,450 for a total of €65,787.50 before then end of this week and our business is done.
Or I would take the matter further.
On 14th Jan 2016, Alex told me they had settled everything and they would manage the account until march and credit the profit and he would get back to me the next day. I asked him to make sure he payed out the money and to be sure all future withdraws go without any complications or delays. He told me not to worry and they would start on monday.
On Monday Jan 18th 2016, Alex asked for the account login and told me they would get started. I asked him to take care of the withdraw that day as well. He replies "yes Michael? I am a bit busy now mate. I will back to you later on”.
On Jan 19th 2016 when Alex did not get back as he suggested and the Off Market trade was still not added to my account, or any withdrawls made, I told him I thought he was just trying to buy time and and suspect he had no intention of paying anything back. He told me it wouldn't help if I did a chargeback, because they did everything by the book and got me to sign all the agreements. And that he would turn the tables on me if I tried to go this way.
It seems 500option.com is a more extreme scam binary option company, with no intent of resolving issues with their clients, and no moral values to prevent them from completely draining their clients bank account with no remorse.
New thread in the Scam Alerts Folder:
Review is submitted by mike on 01/19/16
The company was first contacted about the issue on 12/19/15 the last contact was on 01/19/16
Details: [21/12/15 15:08:39] Alex Cooper: OFF market trade is a trade we open off the market with our company. ... Within few days you can make 37500 out of this trade. I mean 37500 profit…. I have with my colleagues because we are trading together for a long time and they trust me, means if the trade will be in the money, I will credit the 37500 to your account, if that is a loss then it goes out from the 2M trade we are doing and that is insured for me so no worries. …. It's not locked until the end of the trade or something. So basically that is a win win situation for you. I want you to make this profits and withdraw the profits to pay your bills and your workers and then we will aim for the managed account.
[21/12/15 15:18:22] Michael : I would love to but don't have that kind of liquidity right now
[21/12/15 15:22:04] Alex Cooper: hold on let me check something
[21/12/15 15:27:47] Alex Cooper: how much liquidity do you have available mate? I want to save you the spot for this trade .
[21/12/15 15:34:30] Alex Cooper: I see. Do you have 11200€ or 7900€ ? The numbers are strange because we need a certain amount to save the unit/spot.
[21/12/15 15:45:23] Michael : When do you need it by and when can I get the capital back latest?
[21/12/15 15:52:31] Alex Cooper: The trade is tomorrow. I need 7900 € as soon as possible to save the spot and arrange everything. Will expire Thursday I will send it right away so by Sunday/Monday you will have it . I mean 27-28/12/15
[21/12/15 16:50:17] Michael : If it losses is there a time before I can take out the capital?
[21/12/15 16:51:26] Alex Cooper: no because we don't use your money. that will be a part of company money
[21/12/15 16:52:11] Michael : Ok, so win or loose I can take back the capital on Thursday?
[21/12/15 16:52:23] Alex Cooper: yes exactly
[21/12/15 16:52:54] Alex Cooper: so how much can you add today ? I will go to prepare the papers now . And how much in total ? ( I mean today + tomorrow )
[22/12/15 10:30:07] Michael : and so there is not misunderstanding, I need the capiltal ammount back very soon to pay bills
[22/12/15 10:31:18] Alex Cooper: I understand you need it back quickly
[22/12/15 10:31:59] Alex Cooper: But we need at least 3900 today mate. The remaining you can add tomorrow if you can go higher
[22/12/15 10:35:02] Michael : yes, if these are not extremely safe trades, better not to do them. Im ill in low season and extremly low on liquidity, come spring times will be much better and much more cash flow, but until then, I need to survive.
[22/12/15 10:47:15] Alex Cooper: Yes I understand man. As I said , we won't risk your money with that trade
[22/12/15 15:41:35] Michael : Need to just make sure, win or lose that the money is returning on the 27th because it is employee wage, and they have agreed to wait with it
[22/12/15 15:45:30] Alex Cooper: Yes mate. Of course . We won't use your money, won't risk it. It will remain in the account . Can you add more than 3900€ ? You will get it back until the 27th. I just need to know the amount to prepare the papers
[28/12/15 10:05:19] Michael : How did the trade turn out?
[28/12/15 10:46:34] Alex Cooper: I didn't tell you yet ?
[28/12/15 10:46:50] Michael : no, tell me the good news
[28/12/15 11:01:51] Alex Cooper: The trade was a profit mate!
[28/12/15 11:02:12] Michael : gr8!! How much?
[28/12/15 11:22:53] Alex Cooper: We've got 30,337.5 € profit mate!!! I spoke to my CEO to credit the profit money to your account.
[28/12/15 11:23:19] Michael : Ohhhhh That is grrrrrrr8!!!!
[28/12/15 11:45:39] Alex Cooper: we've got 1 problem mate . Actually it's not a problem. It is a requirement. I never did the OFF market trade before with a client who is not a VIP client mate. Usually I do that with clients who invested 100k ,150k , 200k and more. My CEO told you that you need to be at least in a VIP trial level to receive that money. We argued with him since I told him you won't be able to reach 70k investment level now . Maybe later in January or February. We were able to reach a compromise . He told me you can get the VIP trial account for 30 days + the profits of the OFF market trade if you will reach 50k investment. So far you invested 36,700€ so we need another 13,300 € . The trial VIP means Jett will work with you for 30 days and manage the account FOR you or together with you. Means he will be able to trade whole January on the earning reports and make you lots of money mate! Plus you will receive the 30,337.5 € from the off market trade !! After the money is in you can take it out of course we just need you to be on the lowest VIP level at least to receive it and you will get managed account to test Jett's potential mate! I didn't even know about that requirement to receive the OFF market profits. Sorry for that. As I told you though this is a great deal and usually only VIP traders of mine get that option. I wanted to give that to you in order for us to move forward and show you our potential. Actually that is what happened. I made you profits and really high profits, you just need to do something from your end and receive them + receive the managed account for 30 days to test Jett. I lowered down the requirement from 70k (which is usually the investment needed for a trial VIP managed account for 30 days) to 50k since I know that now it is a bit weaker period in your business mate. We only need another 13,300€ to receave 30k+ profits + 30 days managed account by Jett. What do you say? Can you do it now? I want to credit the profit to your account and tell Jett to get started ! You can take out the profit of this trade as soon as it will be in and keep only the rest inside. I mean take out 30k or a bit more.
[28/12/15 11:58:12] Alex Cooper: When is the tax authorise? I think the best way to handle that is for you to add the 13,300 real quick today, I will tell my CEO to credit the profit as quick as he can to your balance, then take out the 30,337.5 € first of all and then more if you need, meanwhile Jett will manage the account FOR you and make us all profits. We better not waste time mate because those 30337.5 € profits are here just needed to be sent either to you or to the company profit. I want that to be sent to you mate , because also I will get the % and Jett as well. Plus we were able to convince him to give you the trial managed account for 30 days for 50k total investment instead of 70k
[28/12/15 11:59:14] Alex Cooper: By Thursday you can have the 30,337.5 € on your card
[28/12/15 12:32:05] Michael : I don't have any liquidity left. I have been couning on you with the very last I have. Please don't let me down
[28/12/15 13:22:52] Alex Cooper: I am . I am able to fulfil this. You rather get the money invested for the off market trade and lose the amount we can get from the profit?
[28/12/15 13:23:21] Michael : Don't understand
[28/12/15 13:40:53] Alex Cooper: In order to credit the 30,337.5 € profit we need to be on 50k . Can you stretch things and do it and then you will receive the profits and take out 30k right away?
[28/12/15 13:43:48] Michael : I can’t deposit anymore money
[28/12/15 13:44:37] Michael : Im cleaned out, and my employees need their december wage
[28/12/15 13:50:13] Michael : What shall we do?
[28/12/15 15:17:00] Alex Cooper: let me see
[06/01/16 14:29:28] Michael : I am sooo glad you are back, I was really worried there
[06/01/16 15:06:45] Alex Cooper: Why mate? No one answered you ? I assume our department is not working properly while I'm not here
[06/01/16 15:07:59] Michael : Yea, couldnt get a strait answer and nobody got back, several times they said i would be contacted but nothing happened
[06/01/16 15:08:19] Michael : It was really a perfect storm
[06/01/16 15:10:51] Alex Cooper: I see. Sorry for that. When I'm here that won't happened.
[06/01/16 17:58:39] Alex Cooper: Michael can you reach 40k at least? Adding another 3300? I will talk to him again and arrange everything
[06/01/16 18:00:23] Michael : I honestly don’t have anymore liquidity
[13/01/16 16:16:06] Michael : Ok Alex, Jett, 500option.com staff and CEO
Its now been over 14 days since the payout for the offtrade and the inital capital that according to our agreement should have been payed out to me for a total of €30,337.50 + €7900 on Dec 27-28, 2015.
You have been given more than enough time and now this matter has to be settled today, there are 3 options to choose from:
1.) Payout the €30,337.50 offtrade + €7,900 deposit for a total €38,237.50 that was supposed to be payed out to me on Dec 27-28, 2015. And managed the remainder of the balance until around march when my business begins to pickup again, showing activity and profits, as well show small symbolic payout of min €1000 each month to build up trust that you can manage an account, build up a balance, and honour payouts.
2.) Payout the €30,337.50 offtrade + remainder of balance of €35,450 for a total of €65,787.50 before then end of this week and our business is done.
3.) If option 1 or 2 expediently and satisfactorily, I will do a credit card charge back on €36,700 claiming fraud, do a claim for the €30,337.50 from a ...
[13/01/16 19:16:34] Alex Cooper: We will talk tomorrow mate
[14/01/16 10:50:14] Alex Cooper: Michael are you here? We are having internet problems in the office and no lines. Hope that will be fixed today and we will talk tomorrow. Anyway we will find a solution mate.
[14/01/16 12:26:25] Michael : You can have to the end of the day
[14/01/16 14:19:20] Alex Cooper: Jett is not here I need to talk to him about it as well mate. We will see what we can do by tomorrow mate. I think I will be able to manage the account until March and credit the profit to your account, I will tell you the final decision asap. Wait until tomorrow mate.
[14/01/16 18:08:17] Alex Cooper: Michael everything is good. Settled everything. I will explain tomorrow.
[14/01/16 19:17:13] Michael : Gr8! !
[15/01/16 11:53:53] Alex Cooper: We can manage the account
[15/01/16 12:44:37] Michael : Fine, make sure that the withdraw and all future withdraws go without any complications or delays. There are many binary scam companies that don’t payout.
[15/01/16 14:12:30] Alex Cooper: no worries. have a great weekend . we will start on Monday
[18/01/16 09:51:42] Alex Cooper: Hi Michael. Give us your password so we can get started .
[18/01/16 09:55:14] Michael : the password is xxx
[18/01/16 09:56:21] Michael : you take care of the withdrawl today as well?
[18/01/16 10:47:55] Michael : alex?
[18/01/16 10:54:47] Alex Cooper: yes Michael? I am a bit busy now mate. I will back to you later on.
[18/01/16 10:56:36] Michael : gr8, make sure the withdrawl goes out today
[19/01/16 10:45:40] Michael : Im going to the bank today to do a chargeback, I think you are just trying to buy time and you had no intention of paying anything back
[19/01/16 10:47:51] Michael : Don’t place any trades, I wont either
[19/01/16 10:52:01] Alex Cooper: we can keep trading and make profits but threatening us is not the way. We did everything by the book. We will turn the tables on you if you will decide to go this way mate.
[19/01/16 10:54:36] Michael : You didn't, you told me before I put money in on the 22nd Dec, that you would payout on the 27th 28th of December, you didn't!
[19/01/16 10:55:53] Alex Cooper: By the way you never even made any withdrawal request in the system
[19/01/16 10:56:59] Michael : I still haven't even seen the off trade credited to my account which would be nessesary before I could request the withdrawal
[19/01/16 13:05:16] Alex Cooper: I would've take care of that if we would reach that point mate. Anyway you've never placed a withdrawal attempt and saying we are not sending you money out and that we are a scam? Funny
[20/01/16 09:56:58] Michael : I did a withdraw attempt as you complained that I had not tried that. It was denied, and they referred me back to you!
Company representatives' emails: Alex Cooper <alex@500option.com>
Jett Harrison <jett.h@500option.com>
Support <Support@500option.com>
Accounts <accounts@500option.com>
Kim <kim@500option.com>
Compliance <compiance@500option.com>
