This is now moving to Open Cases. Unless Trade.com starts addressing the issue, the vote will begin next week.
Update: Today I received an email from George Rodger, Lead Capital Markets and Chief Operating Officer at Trade.com. Here's what it says:
Dear Sir,
First of all I would like to apologise for the length of the investigation.
However as I am sure you appreciate this involved a large number of transactions that had to be analysed on your trading account as well as to other interconnected accounts either through identical/similar IP addresses or due to identical/matching opening times of trades.
Since you deny using algorithmic or other automated software, and there is no decisive evidence currently to the contrary, the company’s conclusion at this moment in time is that you were participating in or instigating a large scale ‘pump and dump’ scheme in order to manipulate the pricing of various crypto currencies in order to fraudulently and illegally earn profit.
Until we can evaluate all trading transactions on your account and establish which specific ones were genuine and which were part of ‘pump and dump’ co-ordination, all profits will be assumed to be null and void.
Please note despite the fact that here is no official position from European authorities/bodies determining whether the trading on CFDs relating to virtual currencies falls under paragraph 9, Section C, Annex 1 of Directive 2004/39/EU on markets in financial instruments (‘MiFID’) and especially in light of Circular C244 issued by CYSEC we will proceed to inform both the Cyprus and Dutch securities regulators of the above in order to obtain their guidance on how to move forward since we believe illegal activities were carried out.
If in the meantime you wish to highlight specific transactions that were not part of the above suspected ‘pump and dump’ scheme, we would be happy to investigate, evaluate and accord you the profits if such is the case.
Kind Regards,
George Rodger | Chief Operating Officer