Exactly "customer service", I called so much that one guy didn't put me on hold and asked his "colleague" if he could hang up on me. Idiot, yes, I heard exactly that. I gave him all kinds of crap when he got back on the phone. I don't know how many "F" bombs that I used against the company that scammed me, I think I ran out of the number of ways to use that word. LOL Hats off to you, wonderful post Abs1616!!