Original FPA Traders Court Submission:
I am submitting the case against: ftocapital.com
My Case is: First i would like to confess that i dont speak nor understand any languages but russian. This text is being written by my good friends. On January of 2018 i first found the ftocapital.com (Nona Marketing Ltd, location Marshall Islands) web-site on the internet. They were promising services to provide the access to Foreign exchange market (i.e. broker-services) with the help of their staff. After reading the offer in russian they got me interested so i tried depositing 200USD. Got nothing from it and after awhile on march 27th i did it again and they told me that i lost another 200USD. Aftert that the started calling me on the phone regularly trying to convince me that if i give them more money they would make me rich in days. Considering my age i easely succumbed and started depositing money onto their accounts. Totally in a period of a single month the got 32200USD from me. On april 9th when russian ruble currency suddenly devaluated and dropped in value my account was blocked. I couldnt receive the access to it. at the time my balance was around 8500USD. Had to write a techsupport ticket in order to restore my password. When i got it recovered i found out that my account had been emptied with a loss of 16000USD. They started calling me saying that i should send them more money, to sell my car if necessary because they could easily recover it, that i should just follow their lead and everything was gonna be normal again. On april of 2018 i had several occasions where i couldnt even log in onto my account so i sent several password receover request. In the end they took all my money. I don't have anywhere to live anymore. on may of 2018 i have written a letter to my bank http://sberbank.com whit a chargeback request and received a refusal. Their position was based on mastercard rules according to which chargeback doesnt apply to losses following by investment activities. I disagree with that decision because Nona marketing ltd doesnt have any investment activity or similar licenses and couldnt provide me with those services in the first place. So i think that reason code 4853 should be applied to my case cosidering they havent provided me with services that i was promised of. Currently im not sure what to do becasue even the financial regulator of russia refuses to take any action against the bank saying that i should resolve my case with it in the court. Hopefully you could provide me with some advices.
After contacting Nona marketing ltd via e-mail several times I was offered a settlement agreement for 3500USD. But couldn’t receive a coherent answer why exactly that sum.
Additionally I would like to inform you that the money was transferred onto Bulgaria Sofia accounts. According to the information on the ftocapital, Albius Ltd, 53-55, Totleben Blvd, Sofia, Bulgaria is where the company has an additional permanent location in Europe and it’s activity doesn’t concern ivestment and ancillary services.
Coulndt attach archive #6 to this complaint
New thread in the Scam Alerts Folder:
Review is submitted by Baron on 06/07/18
The company was first contacted about the issue on 04/08/18 the last contact was on 06/05/18
Details: They offered me a settlement agreement for 3 500USD. Couldnt explain why exactly that sum. Couldnt provide me with translation of that agreement in Russian. Gave me time until June 12th of 2018. If i dont sign it before that time day the issue would be considered closed.
Company representatives' emails: Eva Malkova <Eva.m@ftocapital.com>.
Semen Suvorov <semen.s@ftocapital.com>
I am submitting the case against: ftocapital.com
My Case is: First i would like to confess that i dont speak nor understand any languages but russian. This text is being written by my good friends. On January of 2018 i first found the ftocapital.com (Nona Marketing Ltd, location Marshall Islands) web-site on the internet. They were promising services to provide the access to Foreign exchange market (i.e. broker-services) with the help of their staff. After reading the offer in russian they got me interested so i tried depositing 200USD. Got nothing from it and after awhile on march 27th i did it again and they told me that i lost another 200USD. Aftert that the started calling me on the phone regularly trying to convince me that if i give them more money they would make me rich in days. Considering my age i easely succumbed and started depositing money onto their accounts. Totally in a period of a single month the got 32200USD from me. On april 9th when russian ruble currency suddenly devaluated and dropped in value my account was blocked. I couldnt receive the access to it. at the time my balance was around 8500USD. Had to write a techsupport ticket in order to restore my password. When i got it recovered i found out that my account had been emptied with a loss of 16000USD. They started calling me saying that i should send them more money, to sell my car if necessary because they could easily recover it, that i should just follow their lead and everything was gonna be normal again. On april of 2018 i had several occasions where i couldnt even log in onto my account so i sent several password receover request. In the end they took all my money. I don't have anywhere to live anymore. on may of 2018 i have written a letter to my bank http://sberbank.com whit a chargeback request and received a refusal. Their position was based on mastercard rules according to which chargeback doesnt apply to losses following by investment activities. I disagree with that decision because Nona marketing ltd doesnt have any investment activity or similar licenses and couldnt provide me with those services in the first place. So i think that reason code 4853 should be applied to my case cosidering they havent provided me with services that i was promised of. Currently im not sure what to do becasue even the financial regulator of russia refuses to take any action against the bank saying that i should resolve my case with it in the court. Hopefully you could provide me with some advices.
After contacting Nona marketing ltd via e-mail several times I was offered a settlement agreement for 3500USD. But couldn’t receive a coherent answer why exactly that sum.
Additionally I would like to inform you that the money was transferred onto Bulgaria Sofia accounts. According to the information on the ftocapital, Albius Ltd, 53-55, Totleben Blvd, Sofia, Bulgaria is where the company has an additional permanent location in Europe and it’s activity doesn’t concern ivestment and ancillary services.
Coulndt attach archive #6 to this complaint
New thread in the Scam Alerts Folder:
Review is submitted by Baron on 06/07/18
The company was first contacted about the issue on 04/08/18 the last contact was on 06/05/18
Details: They offered me a settlement agreement for 3 500USD. Couldnt explain why exactly that sum. Couldnt provide me with translation of that agreement in Russian. Gave me time until June 12th of 2018. If i dont sign it before that time day the issue would be considered closed.
Company representatives' emails: Eva Malkova <Eva.m@ftocapital.com>.
Semen Suvorov <semen.s@ftocapital.com>
