forexreward.org
ForexReward.org Representative
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- 7
Im an IB of this co, My Ib acc no is 3930. they deduct 546.38 usd from my commission without providing any proper details from my account. one of my client opened account hantecfx under my ib in late april or early may 2013.He traded up to 20th of june-2013 after that he stooped trading with them and during that time he made $3209 total rebate.
after 1 and half months in aug-20th of 2013 hantec send us an daily confirmation email where we saw that they deduct $546.38 from my commission.
after seeing this we contact with them and asked for the reason, they only informed me that that client has some due balance so according to the agreement they deduct from my commission.
Ive no problem withthere agreement, but in their agreement it is alos mentioned that if there are any due amount lesft by any trader it has to be paid within 5 days other than ib shall pay that value. my question is he joined in april/may he traded till june 20th, but no one from hantec informed me that my client has some due amount left.
if they informed me in due time i can hold his rebate amount and adjust from that amount, but they informed me when he stooped trading and after almost 1 and half month later. so that he can collect his rebate from me, than they charged me.
I sent several emails to them to provide me proper documentation of that due amount, and also asked for the reason why they didnt inform me on time. bcz its not acceptable that they informed me 2-3 months later of client join and after 1and half months after the clinet left.
And ive doubt that that client is known by them, i mean some one of hantec ppl and that client made this intentionally, some one from hantec person helped him to do so. other than why not they informed me earlier within 2-3 months period, only informed and deduct amount after he stooped trading and getting rebate from my side.
so that i cant get $546.38 from that client and had pay him hiss due rebate.
So im requesting FPA team to investigate this issue and get back my $546.38 from this hantecfx.
i have all the email and monthly report from their side.
thanks.
after 1 and half months in aug-20th of 2013 hantec send us an daily confirmation email where we saw that they deduct $546.38 from my commission.
after seeing this we contact with them and asked for the reason, they only informed me that that client has some due balance so according to the agreement they deduct from my commission.
Ive no problem withthere agreement, but in their agreement it is alos mentioned that if there are any due amount lesft by any trader it has to be paid within 5 days other than ib shall pay that value. my question is he joined in april/may he traded till june 20th, but no one from hantec informed me that my client has some due amount left.
if they informed me in due time i can hold his rebate amount and adjust from that amount, but they informed me when he stooped trading and after almost 1 and half month later. so that he can collect his rebate from me, than they charged me.
I sent several emails to them to provide me proper documentation of that due amount, and also asked for the reason why they didnt inform me on time. bcz its not acceptable that they informed me 2-3 months later of client join and after 1and half months after the clinet left.
And ive doubt that that client is known by them, i mean some one of hantec ppl and that client made this intentionally, some one from hantec person helped him to do so. other than why not they informed me earlier within 2-3 months period, only informed and deduct amount after he stooped trading and getting rebate from my side.
so that i cant get $546.38 from that client and had pay him hiss due rebate.
So im requesting FPA team to investigate this issue and get back my $546.38 from this hantecfx.
i have all the email and monthly report from their side.
thanks.