Can you share more details like, with whom you started the account and what was the amount you deposited?
I started the account with a sales women then she send an account manger for me to handle the trading the deposit= 5000 Dollar
In an emergency (when there is no other option), this is ok. 99% of the time, it is not an emergency. You use software-based screen capture software. The quality is much better. (like the capture you did in previous postplease take the screen shot as emergency i took this pics to save the amount was there.
You zipped the wrong files. You uploaded your installation files for mt5. Did you watch the video on how to generate account statement? mt4 and mt5 account history statements are similar to generate.Please check the ATTACHED zIP fILES
There is something different its always was automatically log in
Now its not!
monthly statement deposit/withdrawalor
daily confirmation deposit/withdrawal