dimitris20
Private
- Messages
- 13
After opening and investing 1000$ with hotforex down the line few months later they send me an email
stating that i have to close all my positions at that time i was about -900$ on my positions or by May 16 they will close my accounts, due to i was a Canadian citizen, in resulting I had to withdraw the rest I had gain and close the positions with a lost of 900$ . After calling them they told me that Ontario securities had told them to close Canadian accounts (first that's a lie cause I called Ontario securities and reassured me that nothing of that happen ) second if it was true as they state its their fault that they failed to let me know before I invest...its a big scam I lost 900$ from closing the position ! be aware!
This is their statement:
Dear Client,
According to our internal records, you have been identified as being a resident of Canada.
HotForex has always been committed to being transparent and supportive of our clients. We monitor situations and make strategic decisions that we hope act in favor of our clients and we always look to provide the best service we can given the environment and constraints that we have to work in.
Unfortunately sometimes these decisions are taken out of our hands. It is for this reason that we are contacting you with an update about a strategic business decision we have made about the provision of our services to Canadian clients.
Even though HotForex does not have any offices and/or operations in Canada and does not engage in the solicitation of clients it was communicated to us that the Ontario Securities Commission does not allow us to offer our services on a cross-border basis to Canadian Clients. Therefore it is with great regret to inform you that HotForex will no longer be offering its services to new or existing Canadian based Clients.
We recognize the importance of this decision to you and we apologize for any inconvenience this development may cause you, regrettably it is a decision that we have no choice but to roll out.
In light of the above, by the 16th of May, 2014 and no later than 12 midnight server time all open positions and pending orders in your trading account with HotForex will need to be closed. Any positions left open will be closed at the prevailing market price at that time and all pending orders will be deleted.
Please note that the deadline may change if it is necessitated by our regulators.
Any accounts that have a zero balance and accounts with balances but no open trades as of this email being sent will be closed with immediate effect.
Once the accounts are closed, the funds will be cleared of any outstanding bonus and based on your withdrawal request sent to the original source of funds – in line with our anti-money laundering policy.
If you have any questions do not hesitate to contact us at support@hotforex.com.
Best regards,
The HotForex Management Team
stating that i have to close all my positions at that time i was about -900$ on my positions or by May 16 they will close my accounts, due to i was a Canadian citizen, in resulting I had to withdraw the rest I had gain and close the positions with a lost of 900$ . After calling them they told me that Ontario securities had told them to close Canadian accounts (first that's a lie cause I called Ontario securities and reassured me that nothing of that happen ) second if it was true as they state its their fault that they failed to let me know before I invest...its a big scam I lost 900$ from closing the position ! be aware!
This is their statement:
Dear Client,
According to our internal records, you have been identified as being a resident of Canada.
HotForex has always been committed to being transparent and supportive of our clients. We monitor situations and make strategic decisions that we hope act in favor of our clients and we always look to provide the best service we can given the environment and constraints that we have to work in.
Unfortunately sometimes these decisions are taken out of our hands. It is for this reason that we are contacting you with an update about a strategic business decision we have made about the provision of our services to Canadian clients.
Even though HotForex does not have any offices and/or operations in Canada and does not engage in the solicitation of clients it was communicated to us that the Ontario Securities Commission does not allow us to offer our services on a cross-border basis to Canadian Clients. Therefore it is with great regret to inform you that HotForex will no longer be offering its services to new or existing Canadian based Clients.
We recognize the importance of this decision to you and we apologize for any inconvenience this development may cause you, regrettably it is a decision that we have no choice but to roll out.
In light of the above, by the 16th of May, 2014 and no later than 12 midnight server time all open positions and pending orders in your trading account with HotForex will need to be closed. Any positions left open will be closed at the prevailing market price at that time and all pending orders will be deleted.
Please note that the deadline may change if it is necessitated by our regulators.
Any accounts that have a zero balance and accounts with balances but no open trades as of this email being sent will be closed with immediate effect.
Once the accounts are closed, the funds will be cleared of any outstanding bonus and based on your withdrawal request sent to the original source of funds – in line with our anti-money laundering policy.
If you have any questions do not hesitate to contact us at support@hotforex.com.
Best regards,
The HotForex Management Team