Dear Team,
I would like to file a complaint against Hotforex.
Earlier this year, I tried to withdraw my money from them but there was a huge discrepancy in the final amount that I received in my bank.
Account: 274701
Summary
Withdrawal Transaction Details:
1. Refund information:
640 USD
January 6, 2017
2. Refund Information:
300 USD
January 6, 2017
3. Refund Information:
215 USD
January 6, 2017
TOTAL Withdrawn: 1,155 USD
Received Money:
1. 2,636.07 PHP
January 16, 2017
2. 10,001.80 PHP
January 17, 2017
3. 29,772.80 PHP
January 17, 2017
TOTAL Received: 42,410.67 PHP (about 851.46 USD)
MISSING: 303 USD
I have asked them to investigate this, but they only replied that my bank might charge intermediary fees. My bank does not charge more than 100 PHP (2 USD) intermediary fees.
Please help me resolve this.
I would like to file a complaint against Hotforex.
Earlier this year, I tried to withdraw my money from them but there was a huge discrepancy in the final amount that I received in my bank.
Account: 274701
Summary
Withdrawal Transaction Details:
1. Refund information:
640 USD
January 6, 2017
2. Refund Information:
300 USD
January 6, 2017
3. Refund Information:
215 USD
January 6, 2017
TOTAL Withdrawn: 1,155 USD
Received Money:
1. 2,636.07 PHP
January 16, 2017
2. 10,001.80 PHP
January 17, 2017
3. 29,772.80 PHP
January 17, 2017
TOTAL Received: 42,410.67 PHP (about 851.46 USD)
MISSING: 303 USD
I have asked them to investigate this, but they only replied that my bank might charge intermediary fees. My bank does not charge more than 100 PHP (2 USD) intermediary fees.
Please help me resolve this.