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how grand capital steals money

Discussion in 'Scam Alerts' started by Na-Krul, Nov 13, 2008.

  1. Na-Krul

    Na-Krul Recruit

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    grand capital ltd. (www.grandcapital.net) as though is most ordinary company (when compared to other russian brokers) - as well as many other tells about long-term experience, instant deposit and withdrawal funds, positions itself as a "reliable broker"... but not every broker stoops to such impudent and obvious stealing (fortunately).
    there are method which these scammers applied to my deposit for stealing all my gain:

    September 30th I ordered withdrawal of $3000 from my account number 10842. right after that (next day) trading on my account began impossible: at first, when I tried to use EA I saw the message "Trading by experts is prohibited", secondly, when I tried to open position by hand almost constantly there was "Trade timeout" or my orders executed during 1.5-2 minutes.

    after 3 days (October 3rd) I called to grand capital's support to ask why they didn’t make withdrawal from my account. they said (only now) that I must to send the copies of my passport and to open information in the webmoney certificate, then I did it. 4 days later I called them again to know why they didn’t make withdrawal until now, there were about 10 AM October 7th. an employee said that they are got all documents and withdrawal will make today. this day I closed terminal at 1143 AM.

    11:43:25 GC Trader 4 4.00 build 218 stopped
    20:20:05 GC Trader 4 4.00 build 218 started
    20:20:11 '10842': login (4.00, #2B7666A6)

    next time I opened terminal at 0820 PM and saw 2 transactions which (if to trust its opening time) were executed 13 minutes later that I closed terminal in the morning (terminal time is 2 hours before Moscow):

    26677 2008.10.07 09:57 sell 0.30 eurzar 11.816 0.000 0.000 2008.10.07 09:57 12.016 0.00 0.00 0.00 -796.04
    26676 2008.10.07 09:56 sell 1.00 eurzar 11.821 0.000 0.000 2008.10.07 09:57 12.023 0.00 0.00 0.00 -2 680.00

    in the personal cabinet I saw an answer on my question which I set a day ago:

    08-10-06 21:25:35 Question: hello, when will my withdrawal request for $3000 which I sent a week ago be executed?
    08-10-07 11:51:33 Answer: Your request is rescinded, because in the process of its execution on an account trade was carried out. Close all transactions, abolish pending orders and send request the second time. Do not trade while funds will not be transferred.

    pay attention to time of this message. it was written 5 minutes before opening of that positions. support was quiet a few days, and here answered at once and at the same time that transactions appeared, rather 5 minutes before their appearance...
    next moment is a sum of loss on these positions. for all the time of work on an account my profit was $3651, sum of loss on these two positions - $3476, that is practically the same...

    further I called to grand capital's support. laughing at me (exactly laughing and jollying), they told me history that some hacker cracked my account and inflicted losses on that sum, that is complete absurdity... what hacker may need to crack somebody's account to open and here close 2 transactions on EURZAR, thus to choose exactly lots 1.0 and 0.3 - taking into account spread on this pair and at this time losses will equal the sum of my profit? (spread on EURZAR is 200 points, and this instrument not represented in the market review by default, it is necessary to find it in the large list of accessible instruments)
    after that I called gc's director for explanations, he promised to find out what's the problem... 2 weeks passed, during which I how hardly not every day called to this kitchen and communicated both with support or with a director. result is a zero.
    eventually a director once again told me history about a hacker who cracked my account, and declared that they will not give me money.
    then I hardly take out an initial deposit, and that due to my daily calls to this impure kitchen. it took more than a week, I had to send the copy of my passport two more times and once again had to open information in the webmoney certificate. there was the impression, that it was first withdrawal for all the time of company existence.

    for "closing an account" they took off more $50...

    another moment: the owner of grand capital's account can't change a password which a company determines at first - at an attempt to change a password terminal shows a message "cannot change password [Not enough rights]".
    proofs on video:
    (bad quality)
    http://depositfiles.com/files/08gmykpid (good quality)

    it is strange, usually all companies recommend to change a password right after activating of account... I suppose the reason why grand capital doesn't allow to change a password - that the company employee at any moment could "to trade" on any account.

    the professional level of company also shows illiteracy of its employees that in Russian, that in English.
    see screenshots:
    mistake 1.PNG
    mistake 2.PNG
    mistake 3.
    http://depositfiles.com/files/8cp3z3spn
    http://depositfiles.com/files/ymjear27d
    http://depositfiles.com/files/oxaj1ymtn

    recently in brokers ratings appeared reviews about grand capital from other traders which these scammers robbed absolutely the same way. unfortunately I knew about it too late.

    grand capital is a worst and impure kitchen from all that I know, they will steal a cent, when an opportunity offers...

    By this history I want to warn working and future traders about the scam's association that named grand capital (www.grandcapital.net), posts on forums are my first step for punishment of these scammers...
     
    #1 Na-Krul, Nov 13, 2008
    Lasted edited by : Aug 15, 2015
    jan111 likes this.
  2. Pharaoh

    Pharaoh Colonel

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    Amazing how account issues of any sort across many brokers so frequently seem to be almost equal to profits gained by the account holder.

    You should call their director again and demand server logs showing the IP of the hacker. You might want to suggest that the hacker is probably an employee and they should see how many other accounts have been hacked. If you have any friends in Russian law enforcement, this might be the time to ask for an investigation.
     
  3. krotkaia

    krotkaia Recruit

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    Hi Na-Krul,

    I am looking at various brokers right now, and before I read your post, I was seriously considering Grand Capital as one of the options. Could you tell me a little about how your experience was prior to this scam that's happenned? How was the execution overall, and did they execute your orders in a timely fashion?

    I assume you would not recommend this broker, but if there is anything else you would find appropriate to add when considering Grand Capital, I would find that information helpful.

    Thanks in advance.
    - Eva
     
  4. Pharaoh

    Pharaoh Colonel

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    Eva,

    That post was from 2008. Chances are that Na-Krul isn't around any more to answer your questions.
     
  5. krotkaia

    krotkaia Recruit

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    Pharaoh,

    I'm hoping may be some people who've had experience with this broker could see this post and offer their 2 cents. Thanks for your reply.
     
  6. FxMaster

    FxMaster Lt. Colonel

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    Hi Eva, I was about to suggest you this page GrandCapital.net | Forex Brokers Reviews | Forex Peace Army
    But unfortunately there is only one review available........ My second suggestion is google it and I hope you can get satisfied answer from there.
     
  7. undertaker

    undertaker Sergeant

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    I will avoid to trade with any brokers has "Capital" word in the name. Too many scam topics..
     
  8. Mos B A

    Mos B A Grand Capital Representative

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    Dear Na-Krul

    We came across your post ,and we would like to thank you for the detailed report which helps us to respond to all prospective clients' thoughts and concerns. I'm one of the company's representatives. I would like to draw everyone's attention that the case posted is very old and it was in 2008. We do not see any person on our database with that account number. Maybe he was a client of Grand Capital. Kindly send me an e-mail to m.bat@grandcapital.net with your account details ,so I can make an investigation if your claims are legitimate.

    Any MetaTrader 4 user can change their trading accounts' passwords. In case of technical issues, we usually ask our clients to write to our technical support to aid them. What you showed on your YouTube video is not very legitimate , because as per below, you made the screen video on 12 Nov 2008 .If you have asked for your account to be closed, you cannot change password through MetaTrader 4. You should have wrote to us in order to be able to change the password and work on your account again.

    About communication with our clients' support team, you posted your question as per your givings at 08-10-06 21:25:35 and our representative responded to your question at 08-10-07 11:51:33 which means that as per any business standard, our clients' support team responded to you within 24 hours. Therefore, our clients' support team did their job.

    About the spelling errors you found, we had a competition in the past where if a person finds spelling errors, they could earn a reward. However, it is very unfortunate that you have instead posted it in "Defamation" manner.

    It makes me wonder also, if you are right and you made it too far to write such an out outrageous report on the internet, why you didn't report your case to our regulatory bodies but instead chose to post it here? You can rather file your complains with CRFIN and this is their website address in English. http://crfin.ru/en/ . Our company is regulated by CRFIN and KROUFR which are reputable regulatory bodies ,and we are in compliance.

    Our company have achieved much development since establishment in year 2006 and despite the financial crisis in 2009, our company still prevailed as a reputable Forex broker on the international level. Our company won the Best Binary options reward in 2014 and Best ECN Broker award in 2015. For more details, kindly go to this link: https://grandcapital.net/about/ . Our company have expanded to several countries thanks to the standards and principles we follow in our dealings with our clients.

    So far, I have got 4 positive reviews from current clients about our company. I can show those reviews to potential clients on their request ,since I cannot disclose clients' personal information on public for professional codes adherence.

    Kindly write to me in case of any complains or concerns to m.bat@grandcapital.net .

    Best regards,

    Mos
     
    #8 Mos B A, Nov 5, 2015
    Lasted edited by : Nov 5, 2015
  9. Pharaoh

    Pharaoh Colonel

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    I'll guess Grand Capital didn't win any "fast response" awards back in 2008. :D
     
  10. rambo michel

    rambo michel Recruit

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    Grand Capital are smart kindle gentlemen with fox intelligence and creativity: better said wolves in sheeps clothing.
    They are very professional with awesome service, but they are crual at the other hand.

    Grand Capital is synonyme for Double Morale and Hypochrisy: they are not scam.
    Grand Capital is not a Scam, but they will Scam You and Bonus You at Once.

    The policy of 500 US$. They give you 500 $ as a bonus: in reality they give you nothing and you will never get them: it is the hook to register by them. only if you are an idiot they will offer to you 500 US$ for free for the Russian Uncle Vladimir?
    After that the extra money that you make: you cannot withdraw it. And you will never be able to withdraw it. Worst you will loose it after 5 Days.
    You need to make deposit: you willl pay commission of 3 -5% on the deposit in the year 2016 (broker after recieving payment, they put commission on payment hhhhhh).
    The deposit should be at the level of win hhhhh.

    Forex Broker need your deposit, and the only interest is that you make deposit.
    Without deposit you cannot work for yourself.

    Forex Broker are not:
    - a Philanthropic Association or Your Father who encourage you to make money
    - Big Brother to make TV Rewards Competition

    But the story of 500 US$ Bonus is a shameless forexporn.
     

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