Dear FPA,
I'm Grace Era,
I used Instaforex. when the first I join, there are no problems at all.
but now I have a big problem.
this is the history,
Juni 2009, I deposit to insta via wire transfer.
July 2009, I linked my account to MT4stats.com and as you know the MT4stats.com was hacked. And the hacker know my identity and tried to steal my money. I chat insta to save my account. and Insta refer me to change the account number. SO, I changed it to new account.
And this how the problems begun. After I changed the number I asked insta to withdraw my money just for $400. after I wait for 1 weeks, the money is back to my insta account.
I chatted and sent emails to insta to ask why this can be happen? insta support asked me to sent an email to finance department. after they (finance) replied my , I asked to WD the same way. I did the withdrawal request again. but I wait for 3 weeks and nothing happen.
I chatted again to insta. and they asked me to make a new WD request.
and nothing happen again. I still can not enjoy my money.
I decided to make a new deposit (just $100) for inducement WD from other way. but until now I post this message, insta not pay attention to me. this is the third weeks after the last request I ask to.
Please help me FPA. I hope this is not wrong decision I wrote this message.
Grace Era
I'm Grace Era,
I used Instaforex. when the first I join, there are no problems at all.
but now I have a big problem.
this is the history,
Juni 2009, I deposit to insta via wire transfer.
July 2009, I linked my account to MT4stats.com and as you know the MT4stats.com was hacked. And the hacker know my identity and tried to steal my money. I chat insta to save my account. and Insta refer me to change the account number. SO, I changed it to new account.
And this how the problems begun. After I changed the number I asked insta to withdraw my money just for $400. after I wait for 1 weeks, the money is back to my insta account.
I chatted and sent emails to insta to ask why this can be happen? insta support asked me to sent an email to finance department. after they (finance) replied my , I asked to WD the same way. I did the withdrawal request again. but I wait for 3 weeks and nothing happen.
I chatted again to insta. and they asked me to make a new WD request.
and nothing happen again. I still can not enjoy my money.
I decided to make a new deposit (just $100) for inducement WD from other way. but until now I post this message, insta not pay attention to me. this is the third weeks after the last request I ask to.
Please help me FPA. I hope this is not wrong decision I wrote this message.
Grace Era