Problem I have issue problem and delay from Octafx

[PLEASEHELPME]

@OctaFX Rep hi pep i have issue problem and delay from octafx too .5 day widhraw not yet finish can you help me please 24487813 number ticket W15747640

 

[FxMaster]

@OctaFX Rep hi pep i have issue problem and delay from octafx too .5 day widhraw not yet finish can you help me please 24487813 number ticket W15747640
View attachment 93638

@OctaFX Rep, your attention here, please?

 

[NatureGirl]

@OctaFX Rep, your attention here, please?

yo im really impressed with how active Ure on here XD

 

[tomcat1985]

I was experiencing same problem twice, the first one is 2 weeks ago and the latest is yesterday. Late or delay in payment might be occured but octafx still pay to my bank acc. It takes 3 working days for the first case and 1 working day for the last one. As long as you are an honest trader and not using any of their facilities such as bonus program, IB, promotion, etc (eventhough they encourage you to use it), I am sure that they will still pay to you. That was my experience with octafx and I have been trading with them for more than 8 years. But I will keep on eyes on them if someday octafx stop paying me (hopefully not off course). I also join the trade and win program and they have sent me 2 iphones so far. Keep contacting the customer service team, send them a message every 3 hours, ask them to escalate the issues. It works. Goodluck.

Sorry for my english.

Kind regards
Tom

 

[FxMaster]

I was experiencing same problem twice, the first one is 2 weeks ago and the latest is yesterday. Late or delay in payment might be occured but octafx still pay to my bank acc. It takes 3 working days for the first case and 1 working day for the last one. As long as you are an honest trader and not using any of their facilities such as bonus program, IB, promotion, etc (eventhough they encourage you to use it), I am sure that they will still pay to you. That was my experience with octafx and I have been trading with them for more than 8 years. But I will keep on eyes on them if someday octafx stop paying me (hopefully not off course). I also join the trade and win program and they have sent me 2 iphones so far. Keep contacting the customer service team, send them a message every 3 hours, ask them to escalate the issues. It works. Goodluck.

Sorry for my english.

Kind regards
Tom

If you are having a serious problem with a company, you should open your own thread in Financial Company Comparisons and Discussions
and give details (make sure to choose "prefix" as a problem).

Why your own thread?

1. If the person who started this thread has their issue resolved, it will be marked as resolved.

2. Your thread can have a link from your review. This makes your issue more visible.

3. Issues can be different. Having your own thread makes getting advice specific to resolving your issue easier.