Binit choudhury
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I m worried cause I tried to withdrawal and it's pending and there's no response of octafx
OctaFX Rep pls help
@OctaFX Rep
OctaFX Rep pls help
@OctaFX Rep
Please try to select the correct prefix when making a new thread in this folder.
Discuss is for general discussions of a financial company or issues related to companies.
Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"
Compare is for things like "Which of these 2 (or more) companies is best?"
Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"
Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.
More info coming soon.
When you submitted the request?I m worried cause I tried to withdrawal and it's pending and there's no response of octafx
OctaFX Rep pls help
@OctaFX Rep
Withdrawal request No. W6644616 . help pls
I submitted the request many days earlier and it's been always pending and yesterday I submitted the request it's still going pending , and i did contacted them but they are just saying they will look up to this matter but they are not Providing any satisfactory answer.When you submitted the request?
Did you contact them via email or live chat?
1) I have done deposit and withdrawal by the UPI method connected by my bank .Octa is a solid broker, so they are not going to scam you. I have done several withdrawals from them and a colleague has tens of thousands of euros with them.
Calm down and answer some questions please.
1. What method of deposit and withdrawal are you using?
2. How much are we talking about?
3. What is many days earlier? Please provide specific dates?
4. Is your account properly verified?
5. Please provide screenshots of correspondence.
Cancelling the withdrawal was a mistake - whatever the issue is, you have just reset it.
Okay than I'll wait , and I'll inform the updates .Ok, to put your mind at ease, they are not going to steal your $225.
There are often legitimate reasons for withdrawals taking time. I am not familiar with UPI method but I have a lot of experience with withdrawals at most brokers out there and I have had brokers take up to a week to action a withdrawal. You never really know where a lot of these brokers actually work from, so things like public holidays, weekends, or even staff shortages can create issues or backlogs.
Unlike deposits, withdrawals are generally manually processed(apart from a handful of brokers), and this can take time.
I would suggest giving it at least 3 business as that is their stated timeline. If they have a reason for rejecting the withdrawal, they will let you know.