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National Futures Association in this PDF it states who you need to complaint if any kind of problems arises. I highly recommend reading this for those who are new in the market it gives you heads up on all the problems that can occur and where to complaint. It definitely puts you on any potential problems that you may encounter and so forth.
http://www.nfa.futures.org/investor/forex/forex.pdf
http://www.nfa.futures.org/investor/forex/forex.pdf
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