Wow. Your file reads like a textbook case of how binary companies manipulate clients.
First, gather up all your evidence. Screenshots, emails, chat records, whatever you have. If recording telephone calls is legal in Singapore, record any new calls from FM Trader or any other "investment" company.
Second, I'd heard that Singapore banks are not very cooperative with credit card chargebacks. You can try on your own, but if they don't take fast action, you may need to engage the services of a company like WinChargeback.
Third, if you haven't left one yet, leave them a shiny 1 star review here:
How are you doing?
I am sorry to hear what has happened to you.
I may be able to assist you. If you would like to have a conversation regarding the issue please drop me an email at email@example.com.
Rachel, post an update on whether you've managed to get started on a chargeback. First go for getting as much money as possible back and then I'll and some others here will be ready to fill you in on some of the best places to file complaints with regulators.
Whatever you do, don't send any binary options company any more money. Don't sign any documents Option FM sends. If they do call, just tell them to send your money and to email any questions they have. If they send emails, ask here before replying.
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).