I am having major problems with this broker and want to know if my situation is unique before I escalate the matter.
Firstly the MT4 IAMFX program failed to allow me to close a profitable trade even after I selected the close trade button 4 times. Perfect internet connection etc. Customer service acknowledged it was due to their server error and that they would refund my loss as the trade shifted against me. YET 2 1/2 WEEKS LATER I AM STILL WAITING AND WRITING THEM EVERY OTHER DAY GETTING THE RUN ARROUND YET THEIR MARGIN CALLS ARE VERY VERY INSTANT. I HAVE HAD 2 ON ACCOUNT OF NOT GETTING MY REFUND !!
Second: They have had MAJOR SLIPPAGE ON TWO BUY AUS/USD TRADES I OPENED i mean 1.0400 i tried to open yet it opened at 1.04146 (hows that for EVIL)
Third: their only method to close the account is by bank wire transfer that has a $50 charge to it so they trick you then trap you
My friends please beware and FPA please help me.
I want them to do the right thing and i will update everyone if they do but the trend is hard to ignore
Firstly the MT4 IAMFX program failed to allow me to close a profitable trade even after I selected the close trade button 4 times. Perfect internet connection etc. Customer service acknowledged it was due to their server error and that they would refund my loss as the trade shifted against me. YET 2 1/2 WEEKS LATER I AM STILL WAITING AND WRITING THEM EVERY OTHER DAY GETTING THE RUN ARROUND YET THEIR MARGIN CALLS ARE VERY VERY INSTANT. I HAVE HAD 2 ON ACCOUNT OF NOT GETTING MY REFUND !!
Second: They have had MAJOR SLIPPAGE ON TWO BUY AUS/USD TRADES I OPENED i mean 1.0400 i tried to open yet it opened at 1.04146 (hows that for EVIL)
Third: their only method to close the account is by bank wire transfer that has a $50 charge to it so they trick you then trap you
My friends please beware and FPA please help me.
I want them to do the right thing and i will update everyone if they do but the trend is hard to ignore