I've recently encountered a fund withdrawal issue with IC market and it seems really dodgy to me.
There are a few options for withdrawal requests, 1. Visa Direct, 2. Safecharge, 3. Union pay and 4. Wire transfer. I deposited my fund using a credit card, so I requested a visa withdrawal but it got declined. The support told me to choose Safecharge instead so I went ahead and got declined again. Here's the dodgy part, apparently, my card withdrawal option just expired and the only option I'm stuck with is wire transfer which I have to pay an additional 20 AUD and extra handling fee to my local bank. And not to mention how long the process is going to take?
The extra charges apart, but when did IC market even have this policy? I was not informed before at all. The support mentioned it was a new policy just updated recently, so apparently all card withdrawal will expire every once a year. I just don't get this part? My account is 2.5 years old, why didn't it expire earlier.
Let me know if anyone has encountered the same issue, I'm just confused about it.
There are a few options for withdrawal requests, 1. Visa Direct, 2. Safecharge, 3. Union pay and 4. Wire transfer. I deposited my fund using a credit card, so I requested a visa withdrawal but it got declined. The support told me to choose Safecharge instead so I went ahead and got declined again. Here's the dodgy part, apparently, my card withdrawal option just expired and the only option I'm stuck with is wire transfer which I have to pay an additional 20 AUD and extra handling fee to my local bank. And not to mention how long the process is going to take?
The extra charges apart, but when did IC market even have this policy? I was not informed before at all. The support mentioned it was a new policy just updated recently, so apparently all card withdrawal will expire every once a year. I just don't get this part? My account is 2.5 years old, why didn't it expire earlier.
Let me know if anyone has encountered the same issue, I'm just confused about it.