ICmarket close my trade

Diozia

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Good evening

I have an account on ICmarket and another on Pepperstone. I made two identical trades on the two brokers. But as you can see from the screenshots, the one on ICmarket closed far below the TP causing me to lose (36 PIPS). Why?
 

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Good evening

I have an account on ICmarket and another on Pepperstone. I made two identical trades on the two brokers. But as you can see from the screenshots, the one on ICmarket closed far below the TP causing me to lose (36 PIPS). Why?
Did you contact the broker for the same?
 
Yes, I contacted ICmarket and this is the answer:
"Therefore there is no guarantee that your order will be filled at the price you place your Take profit or any requested value.
When you trade in IC Markets, your orders will be filled at the next available price once they have been triggered which may cause positive / negative slippage. "

Meanwhile, other trades have also been closed to me by the broker far from the TP, here I show you another example in the screenshot.
I have decided to withdraw from Icmarket, but I cannot withdraw less than € 1 (why ???) then from € 1509.97, I lost another 97 cents.
 

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