That is really bad mate. Why don't you try the paypal next time. I usually deposit using paypal and so far I do not have any problems. Athough there is a 5 USD amount that will be deducted from the account to withdraw money. But if you withdrawing big amounts that does not matter.I have deposit by Skrill(USD). For a trader like me it is normal to withdraw by the way same as Deposit, but by the time I wanted to withdraw my money they told me the only way is by Credit/bank-wire. My bank account and credit card is in AUD, so there would be exchange fee(from USD to AUD). Also there is transaction fee from my account to bank account , and from bank account to my skrill. They are so rude when it comes to withdrawal process and they do not respect the consumer right.