Sunny Chow
Private
- Messages
- 11
Dear All,
I had made a payment for Forex trading software in 13 May 2015. detail is below:
Price: USD2000.00
Product Name: MT5 FX ROBOT
Refund policy: 60 days money back if it doesn't work (Please open attached file)
their website: mt5fxrobot.com
Their EA must be encoded with your account and broker, then you can use their EA. the encode could be made 2 times. In First time encoded, my all real broker account and other demo was got loss, the drawdown was 55% and never be recovered. but only their Interbroker could win. So I try to use their IB to encode for trade, They spent one week to encode the account, then gave me an old version which was so different from previous one. The parameter is so different. the default Maxlotsize was 1000 lots, but previous version was just 20 lots. I am not dare to use it. I request them to refund USD2000.00
(As I want to tested their IB, I traded with IB manually, not EA, their IB could underquote 15-20 pips in EURUSD, Then I complainted to them, their IB said that is normal and market execution.)
When they received my requisition, they said thay it would move to payment department in 11 Jun 2015, but to now, I can not get the refund. In this period, I had sent so many email to push them. They just said as below:
<<< The Money Back Guarantee is for the Robot if it doesn't work.
However, we don't give refunds for the funds lost with the Robot. First you or we start with very small lot size, then increase it with higher balance. The Draw-Down is very low, so you don't need to worry.>>>
I replied to them is below:
" the deposit just is USD2000. Draw-down 55% is very big. also all loss can not be recovered. All accounts is loss too.
Is it a reasonable work ? Is it objective? Do you think all other people will agree your point ? "
After, they never gave me any feedback. They have no any integrity, no any apologies for the event.
Recently, I discover more information, Please open attached file. ForexFBI.com show the scamming EA software for reference. MT5 FX Robot is the same style of FX Genius Robot. It used 2 EA to combine in one EA to run(Master EA, slave EA), This technology is most exclusive in EA market.
FX Genius Robot was blacklist in USA in 2010, It was sold for USD2000 in Paypal. After, FX Genius Robot closed their homepage suddenly. Maybe so black. Paypal also have the policy of protecting consumer.
American thought that FX Genius Robot had rename to continue their scamming business.
My payment was processed by Skrill.com, I request Skrill.com to provide the arbitration with them in 10 July. but no any progress. They just said that it was under investigation.
I had made a payment for Forex trading software in 13 May 2015. detail is below:
Price: USD2000.00
Product Name: MT5 FX ROBOT
Refund policy: 60 days money back if it doesn't work (Please open attached file)
their website: mt5fxrobot.com
Their EA must be encoded with your account and broker, then you can use their EA. the encode could be made 2 times. In First time encoded, my all real broker account and other demo was got loss, the drawdown was 55% and never be recovered. but only their Interbroker could win. So I try to use their IB to encode for trade, They spent one week to encode the account, then gave me an old version which was so different from previous one. The parameter is so different. the default Maxlotsize was 1000 lots, but previous version was just 20 lots. I am not dare to use it. I request them to refund USD2000.00
(As I want to tested their IB, I traded with IB manually, not EA, their IB could underquote 15-20 pips in EURUSD, Then I complainted to them, their IB said that is normal and market execution.)
When they received my requisition, they said thay it would move to payment department in 11 Jun 2015, but to now, I can not get the refund. In this period, I had sent so many email to push them. They just said as below:
<<< The Money Back Guarantee is for the Robot if it doesn't work.
However, we don't give refunds for the funds lost with the Robot. First you or we start with very small lot size, then increase it with higher balance. The Draw-Down is very low, so you don't need to worry.>>>
I replied to them is below:
" the deposit just is USD2000. Draw-down 55% is very big. also all loss can not be recovered. All accounts is loss too.
Is it a reasonable work ? Is it objective? Do you think all other people will agree your point ? "
After, they never gave me any feedback. They have no any integrity, no any apologies for the event.
Recently, I discover more information, Please open attached file. ForexFBI.com show the scamming EA software for reference. MT5 FX Robot is the same style of FX Genius Robot. It used 2 EA to combine in one EA to run(Master EA, slave EA), This technology is most exclusive in EA market.
FX Genius Robot was blacklist in USA in 2010, It was sold for USD2000 in Paypal. After, FX Genius Robot closed their homepage suddenly. Maybe so black. Paypal also have the policy of protecting consumer.
American thought that FX Genius Robot had rename to continue their scamming business.
My payment was processed by Skrill.com, I request Skrill.com to provide the arbitration with them in 10 July. but no any progress. They just said that it was under investigation.
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