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Instaforex

Discussion in 'Scam Alerts' started by ni3zam, May 17, 2011.

  1. ni3zam

    ni3zam Recruit

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    complaint and claim

    Name: Nizamuddin b. ghazalli
    nationality: malaysian
    Id. No. : 850412085129
    Acc. No. : 7072607 (singapore server)

    Details of the case:

    Date : 3rd may 2011
    Time : 16:28 (GMT+8)
    Pair : GBPUSD
    case order number : #337608430
    Position : Sell
    Entry price : 1.6554
    Stop loss : 1.6562
    Take Profit : - No TP (original setting) TP suddenly appeared at:
    1.6551

    I used the EA to enter the market and i set the EA to put "pending
    order" before entering the market at given time as above.The price
    entered for the first time was 1.6554.i saw the price hit in front
    of me.i already got profit around 30pips and suddendly the price
    changed to 1.6500 and instaforex kicked the first entry..i really surprised how could that be happened after the price was hit.If you said that the EA change the price for me.why is it the Stop Loss didn't follow.as wel as the TP that suddenly appear about 3pips..?? They replied to me saying that my EA modified the price for me.but there is a question.Can the EA or robot modify the price after it already hit. If that so better i used the EA to adjust for the higher price to enter SELL even i already entered the market before. the
    amazing thing is how could it hit the TP which is above the entry
    price. you can have a look at my journal.there is no selling price at
    1.6500. Meaning that is has technical issue.i already sent the email so many time to instaforex but still no solution given.my account almost MC.
     

    Attached Files:

  2. Romeo

    Romeo Sergeant

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    How long have you been using this EA with this broker?
    Was this the first time it happened?
     
  3. Pharaoh

    Pharaoh Colonel

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    I have some bad news for you. Check the reviews for InstaForex.
     
  4. ni3zam

    ni3zam Recruit

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    i have been using the EA about 4 months.this is not the first time it happened. but only this time i tried to complaint and claim back my money. i keep sending email to have a good feedback from them.lastly, they reply my email and asked me to send the insta MT4 logs. luckily by today 20th may, i got back my money after sent about more than 10 emails. please let me know or share with about insta.Thank you for the reply.
     
  5. ni3zam

    ni3zam Recruit

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    where i can check the insta review..?thank you.
     
  6. Romeo

    Romeo Sergeant

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  7. fxfrench

    fxfrench FXOpen AU Representative

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  8. MichelAnge21

    MichelAnge21 Sergeant

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    Instaforex seems to have an army of IB in Malaysia, Indonesia and other muslim countries, but it s always the same russian blonde bimbo that has her face on the " May I scam you ? " Live Chat link. Good marketing would be to have a cute Malaysian girl with a scarf.
     
  9. ANGE JUKIC

    ANGE JUKIC Private

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    I am only new to Forex but Instaforex are terrible by all the bad feeback, unfortunatly they are so slick and suck so many people in
     
  10. f-man

    f-man 4Xangels Representative

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