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Instructions for IronFx clients who are having trouble withdrawing their funds

Discussion in 'Wholesale Forex Complaints' started by AsstModerator, Mar 23, 2015.

  1. IronFX Officer

    IronFX Officer IronFx Representative

    Joined:
    Oct 24, 2017
    Messages:
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    Dear @carogo,

    Thank you for your message.

    You have registered a complaint on February 13th, 2018.

    Your complaint is still under review and the company will revert within the prescribed timeline.

    Thank you in anticipation
     
  2. IronFX Officer

    IronFX Officer IronFx Representative

    Joined:
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    Dear carogo,

    Thank you for your message.

    Your matter has now been resolved.

    Thank you
     
  3. IronFX Officer

    IronFX Officer IronFx Representative

    Joined:
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    Dear MarkW,

    Thank you for your posting.

    You have chosen to use the FOS service, therefore your case had to follow the timelines of the FOS. We have no further comments in this respect.

    We confirm that your case will be resolved shortly.

    Thank you
     
  4. IronFX Officer

    IronFX Officer IronFx Representative

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    Dear @MarkW

    Thank you for your message.

    Your matter has now been resolved.

    Thank you
     
  5. MarkW

    MarkW Recruit

    Joined:
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    Confirmed. All money received (29th May 2018), 4 months after the Financial Ombudsman decision (in Cyprus late December 2017).
     
  6. lomantpa

    lomantpa Recruit

    Joined:
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    A. Your account number
    B. The amount of money you believe you are owed.
    C. The date when the first failure to process your withdrawal request happened.
    D. The date and name on your submitted review (item 2, above).
    E. A link to your Scam Alerts thread (item 3, above).
    F. The date you most recently emailed IronFx (item 4, above).

    A. 20057966
    B. US$ 9663.89
    C. 22-11-2016
    D. 30-08-2018 - Name: lomantpa (Paulo Lomanto)
    E. https://www.forexpeacearmy.com/community/threads/ironfx-withdraw-issues.56998/
    F. 30-08-2018
     
  7. IronFX Officer

    IronFX Officer IronFx Representative

    Joined:
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    Dear lomantpa,

    Please note that your complaint is currently being examined by the Compliance department which is an independent unit within the Company. Unfortunately, we do not have access to the information and complaints handled by the said department until a final response is issued as per the complaints handling policy.

    Thank you
     
  8. JoESp

    JoESp Recruit

    Joined:
    Nov 18, 2018
    Messages:
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    A. Your account number
    B. The amount of money you believe you are owed.
    C. The date when the first failure to process your withdrawal request happened.
    D. The date and name on your submitted review (item 2, above).
    E. A link to your Scam Alerts thread (item 3, above).
    F. The date you most recently emailed IronFx (item 4, above).


    A. 11047580
    B. £4998.69
    C. 2017-04-25
    D. 18-11-2018 - Name: JoESp
    E. https://www.forexpeacearmy.com/community/threads/ironfx-withdrawal-troubles.58087/
    F. 18-11-2018
     
: ironfx

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