InvestTechFX: Yet another person with a withdrawal problem

hyperbolic

Private, 1st Class
Messages
38
I have sam bad news:
1,) Invest TechFX is not a member of CDIC (Canadian Deposit Insurance Corporation) it means clients funds are not insured.
My legal background check has verified that they are NOT a member of (CDIC), in which they claimed they are.
2,) According to the checking my bank did, InvesttechFx moves clients fund without seeking clients approval Clients’ funds are deposited into TD Canada Trust but they moved these funds out, WITHOUT CLIENTS’ KNOWLEDGE OR APPROVAL to the clearing department of a third party trading outfit.
Thanks for the info. What's the name of the third party trading outfit? What's their relationship with InvestTechFX? When were the funds moved out?
 

hyperbolic

Private, 1st Class
Messages
38
After a telephone call from an ITFX manager, I just received my withdrawal in my PayPal account. My account has been re-enabled for trading. The manager is investigating what exactly triggered the review and suspension of my account, presumably the cause of the 3-week delay in processing of my withdrawal request. I'm awaiting written confirmation that the review has been completed, and a reiteration that my trading activities and my already completed trades pass muster with them.
 

PipBiker

Private, 1st Class
Messages
54
After a telephone call from an ITFX manager, I just received my withdrawal in my PayPal account. My account has been re-enabled for trading. The manager is investigating what exactly triggered the review and suspension of my account, presumably the cause of the 3-week delay in processing of my withdrawal request. I'm awaiting written confirmation that the review has been completed, and a reiteration that my trading activities and my already completed trades pass muster with them.
What was the telephone call regarding, if I may ask? I was told that my issue would be resolved yesterday. But nothing still nothing.
 

hyperbolic

Private, 1st Class
Messages
38
What was the telephone call regarding, if I may ask? I was told that my issue would be resolved yesterday. But nothing still nothing.
The manager called me regarding my issues with the company. I told her that I simply wanted my withdrawal request to be honored. I also told her that the emails that I received, suggesting that my trading was suspicious, contradicted earlier communications by them that said my trading activity was entirely acceptable. She was very courteous, and kept her promise to get the withdrawal processed and my account reactivated that very day. I still want written re-confirmation that they're happy with the way I trade. I've tried to be a good Boy Scout with them, and was offended that they would suggest otherwise. Perhaps the problem is some rogue, overzealous officer in their Compliance Department? Not clear. I'm glad to get my withdrawal processed, in any case, and hope it will be quicker and simpler next time.
 

PipBiker

Private, 1st Class
Messages
54
Great to hear!

I just received a phone call as well this morning. Very courteous lady saying that she wanted to get the matter resolved and my withdrawal taken care of. She said she needed the original request and new copies of my identity papers, and that she would see that the withdrawal was processed today. I am VERY glad to have this moving toward a resolution.
 

Peter I.

Private
Messages
13
very interesting ! I received the same phone call yesterday, a very kind lady from the management, who wanted to know exactly what happened. After sending her an email with all the details, I received an email from her (first time, that I got s.th. written from Investtechfx). She apologized for what happened and promissed that the money will be send soon, that they want to keep me as a customer and that nothing is wrong with my trading.

If they will turn rethoric into action, what I really hope, it seems to me that they have/had a "black sheep" in the company who's responsible for all the trouble. We should know it by not later than the end of next week....
 

hyperbolic

Private, 1st Class
Messages
38
very interesting ! I received the same phone call yesterday, a very kind lady from the management, who wanted to know exactly what happened. After sending her an email with all the details, I received an email from her (first time, that I got s.th. written from Investtechfx). She apologized for what happened and promissed that the money will be send soon, that they want to keep me as a customer and that nothing is wrong with my trading.

If they will turn rethoric into action, what I really hope, it seems to me that they have/had a "black sheep" in the company who's responsible for all the trouble. We should know it by not later than the end of next week....
I asked for a similar email; she promised it, but it seems to have slipped her mind. What email address did you use to contact her? I suspect we talked to the same person.
 

Peter I.

Private
Messages
13
Hi hyperbolic,
I don't want to post the email adress here,could you please send me an email to fpa <at> online <dot> de I will send it to you by email
 

Peter I.

Private
Messages
13
*** After 3 long weeks of discussions, we finally found an amicable solution for both sides ***

Investtechfx is going on playing games. After calling me on friday and telling me that I will receive my money, they called again today, very friendly, and tried to bargain with me.

They would pay 1/3 of the deposit now, 1/3 in the first quarter and 1/3 in the second quarter 2011 and at the end of 2011, I can withdraw all the profits.

Anybody else got this bargain call ?
 
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