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Problem IRONfx Withdrawal Problem

I am having an issue with a company

jamskie1211

Recruit
Messages
5
I trade with IronFX starting November 2014 until January 2015, My trading strategy is simple... I'am using WSS indicator and trade High risk with mostly 100pips buffer, my money management is controlled by depositing fund if necessary. So it was like a budgeting method by setting only the amount I like to trade for the whole week.... I do this because My first broker is eToro and I am very close to there platform that once you trade you will first set the amount you are willing to lose...

and then as I can remember, all of my trades got profit.. And I withdraw my fund including the profit without any problem...

Now my last trades last month January hit a huge gain... about 6771USD, I got this from 4 or more different trades... Now I need to withdraw a fund for me to pay some of my investors, and to manage the fund well...

January 28,2015 my withdrawal was approved... (I was hopping they already processed the withdrawals... but then after 4 days I checked to my bank, NO fund from IRONFX... after a week still no fund... I contacted my account manager, now he ask me to send email to funding dept. and sat for cable transfer receipt... So I did what he says and also send email to Inquiries@ironfx.com..

after that the account manager forwarded me an email from funding....

Hi Miss Jam,

I already send an urgent matter request as per instructed by our Funding Department below. I cannot give further explanation as to why your
Withdrawal was queued because I have not received any reply yet from Funding.

-----Original Message-----
From: Funding RT
Sent: Tuesday, February 10, 2015 1:48 PM
Subject: [rt.ironfx.com #5821078] Client still have not received WD of $6771 WBF33NKZ8ENISNFU requesting for a Cable Transcript Receipt

Please be informed that your clients’ withdrawal is in the queue and will be processed as soon as we get to it. For urgent matters please follow the urgent matters procedure in place.


_____________________

after that the Ironfx inquiries reply to my email stated..

Dear Client,

We would like to inform you that your account is under investigation for potential irregular trading activities.

We will inform you of the progress of our investigation in due course.
_______________________

Then after that I keep asking for any updates and there is no reply...


I don't really know why they saying that my account has a potential irregular trading activities.... I am afraid now of this situation, I read a lot of negative comment to this broker here at FPA and it almost they do the same thing to me.... Hopefully not.....

its been 2 weeks now since my withdrawal was approved...
 
Contact the broker via chat and email and invite them to join this thread.

By the way, do you have a copy of the transfer swift from them?
 
I have the same problem.
I have paid through skrill part of my funds and the rest processed via bank.
The 13/02 I received the exact same letter and now my account manager tells me to wait.
I am a customer of IronFX for over three years and I've never had any problems of withdrawal.
it is evident that the letter is a form of preventing the flow of money outside the company.
I am very worried
 
same with me

i have also made a rather small withdrawel and it is still waiting for over 4 days. although previously withdrawels took only one day.

seems a bit fishy. i phoned them and they said it is in a queue. so i asked if it is the funding queue and he said yes the same queue for internal transfers deposits and also withdrawels. i then asked why deposits went in fine and were processed and he had no answer.

i mean the broker is a proper casino offering such big bonuses with nothing really more to offer then other brokers so whats to stop them going bust...
 
i have also made a rather small withdrawel and it is still waiting for over 4 days. although previously withdrawels took only one day.

seems a bit fishy. i phoned them and they said it is in a queue. so i asked if it is the funding queue and he said yes the same queue for internal transfers deposits and also withdrawels. i then asked why deposits went in fine and were processed and he had no answer.

i mean the broker is a proper casino offering such big bonuses with nothing really more to offer then other brokers so whats to stop them going bust...

Reminds me of Andrew's (director of icmarkets) email signature. he offers USD100 per person who signs up under you or something which is not possible for a real ECN, or is it? Basically, I am wondering WHO does this money come from? He cant be that generous giving out free money and not making anything in turn.

Anyway I am surprised Ironfx has been operating until now, given the tremendous complaints on them for so many years, even on other forums always hear this about profits being voided or withdrawal issues etc. Arent they FCA UK regulated? And the FCA fails to take action?
 
i have also made a rather small withdrawel and it is still waiting for over 4 days. although previously withdrawels took only one day.

seems a bit fishy. i phoned them and they said it is in a queue. so i asked if it is the funding queue and he said yes the same queue for internal transfers deposits and also withdrawels. i then asked why deposits went in fine and were processed and he had no answer.

i mean the broker is a proper casino offering such big bonuses with nothing really more to offer then other brokers so whats to stop them going bust...

Did you open your own thread?
 
"Potential irregular trading activities" usually means for such brokers that you were too profitable.

If they suddenly accuse you of arbitrage whatever the heck that means, it means the same thing, right? you were too profitable, thus it is an excuse just to void your profits.
 
If they suddenly accuse you of arbitrage whatever the heck that means, it means the same thing, right? you were too profitable, thus it is an excuse just to void your profits.

oh

they have now sent me this email as well

subject I_1100****

Dear Client,


We would like to inform you that your account is under investigation for potential irregular trading activities.



We will inform you of the progress of our investigation in due course.



Kind regards,

IronFX Global Limited


i think that may mean bye bye to my money.

maybe we should start a thread with all the people that this has happened to.
 
also found the following on t2w

you can also see this link

??????????? | IronFX??

???? | IronFX??

or actually any part of that website to find out more what is happening in china

best is to use chrome with automated translation

(also remember iron sinks = iron fx and the word gold usually means money)
 
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