Mt5-ea offered so call popular EAs for a small 'DONATIONS'. From their website i was convinced by the positive feedback and comment made by their members. So i decided to buy (donate) USD169 for Scalping FX robots,
When i can't install the Ea i emails them asking for assistance. They only response when i warn them about me reporting them in forex forum after waiting for 7 days! Even that they response by saying that they don't offered any form of assistance because im just paying them 'small' donations' and if i wanted support i should pay the original USD2k.
I told them that no matter what amount a customer is paying i deserves some service to help me install the EA. They are not doing any charity work and the donations are a very lucrative income for them.
At the meantime i hope i can find some answer in the member area and to my horror the isn't one at all. When i asked about it, apparently they have taken down the member area because of spamming! I suspect that they aren't any member area in the 1st place and they make up those awesome comments.
Until now my problems are not solved and my numerous emails asking for my previous download to sent to me because are my files are corrupted by virus, they have completely ignored me!
For the public, be careful if you want to deal with them and i would definitely NOT recommend those fellows to anyone. What so difficult in helping a customers and replying to their emails provided they know themselves that the EAs they sell are rubbish! These guys (one signed off as Glenn) are arrogant and think they can fool the public with their nonsense attitude.
When i can't install the Ea i emails them asking for assistance. They only response when i warn them about me reporting them in forex forum after waiting for 7 days! Even that they response by saying that they don't offered any form of assistance because im just paying them 'small' donations' and if i wanted support i should pay the original USD2k.
I told them that no matter what amount a customer is paying i deserves some service to help me install the EA. They are not doing any charity work and the donations are a very lucrative income for them.
At the meantime i hope i can find some answer in the member area and to my horror the isn't one at all. When i asked about it, apparently they have taken down the member area because of spamming! I suspect that they aren't any member area in the 1st place and they make up those awesome comments.
Until now my problems are not solved and my numerous emails asking for my previous download to sent to me because are my files are corrupted by virus, they have completely ignored me!
For the public, be careful if you want to deal with them and i would definitely NOT recommend those fellows to anyone. What so difficult in helping a customers and replying to their emails provided they know themselves that the EAs they sell are rubbish! These guys (one signed off as Glenn) are arrogant and think they can fool the public with their nonsense attitude.
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