Justforex cleaned my account deposit and profits earned since 2019

el23876

Private, 1st Class
Messages
65
My account was cleaned from 15000 to 0 yesterday
It was my deposit + profits earned from 2019
Trading strategy - news trading. No arbitrage, no IB manipulation.

received such email from them as an explanation:
"some of the losses that the company incurred as a result of fraudulent activities in which your accounts were involved were repaid by debiting funds from your accounts."
 

FxMaster

Lt. Colonel
Messages
10,376
My account was cleaned from 15000 to 0 yesterday
It was my deposit + profits earned from 2019
Trading strategy - news trading. No arbitrage, no IB manipulation.

received such email from them as an explanation:
"some of the losses that the company incurred as a result of fraudulent activities in which your accounts were involved were repaid by debiting funds from your accounts."
Did you ask for more details like how you got involved in it?
 

FxMaster

Lt. Colonel
Messages
10,376
You can follow this

Let's start with adding your story as a review here https://www.forexpeacearmy.com/forex-reviews/10677/justforex-forex-brokers and then follow the below suggestions.

First of all, invite the company by using the invite company option to your thread. And if you are unable to locate the option then this thread "Tutorial: How to Invite a company to your thread." will help you to find out.

Note: The invitation button will be enabled when your first post reaches 4 days old.
Note 2: Make sure to share your account number (Only account number). Many time this help companies to find out you are genuine or not.
Note 3: Make sure to follow the suggestions correctly, when you do it correctly you will get the below message in your thread automatically.

OP Screen shot.jpg
 

JustForexcom

JustForex Representative
Messages
114
Dear Community and el23876,

Thank you for bringing the issue into a discussion.

Taking into consideration your trading activities on our platforms, we stand by our prior decision and will not resume our cooperation with you. As communicated in an email sent to you by our Security team, you have violated the Client Agreement, and necessary actions were undertaken in accordance with clause 4.1.12 of the Client Agreement, which states that The Company may revise the results of Client’s transactions in the following cases:
  • if transactions have been executed at non-market quotations;
  • in the case of software failure that has caused a delay in the provision of a quotation or the provision of a non-market quotation that used by the Client in his trading operations;
  • if the intensity of sending trading queries from Client’s terminal to the Company's server create an overload, which interferes with the execution of other Clients orders;
  • if the transactions are in breach of the provisions of this Agreement and attachments thereto.
A copy of that document, the terms of which you agreed to upon opening a Back Office with us, is available publicly on our website.

The principal amount of all the deposits that you have previously made have already been withdrawn by you, and the Company cancelled specifically the results of the orders that were in violation of the aforementioned clause of the Client Agreement, rendering your allegations false and not based in factual reality, which is a calculated and conscious spread of misinformation.

Best regards,
Justforex Team
 
Top